Diagnostic Scheduler

2 weeks ago

Norfolk VA, United States TEKsystems Careers Full time

As the *Diagnostic Scheduler *

  • If you’re ready to explore the next step in your career:*
  • You’ll enjoy…*
  • Career Opportunities* – Tons of growth opportunities for your career
  • Standard Hours* – 100% in office role. Monday-Friday (8:00 am - 4:30 pm)
  • Competitive Pay* - $17.00-19.00 an hour (depending on experience)
  • Expedited Interviews* – Access to additional Resume support and pre-interview questions
  • Great Benefits* – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)
  • Top Local Company *– Join one of the largest employers and hospitals within the Hampton Roads area
  • *
  • A day in the role…*
  • The Diagnostic Scheduler is responsible for coordinating patient schedules for multiple locations and diagnostic modalities: MRI, Mobile MRI, CT, US, Nuclear medicine, Fluoroscopy, Bone Density, PFT, Urodynamics, ABR, Nephrology US, and special procedures with and without sedation/anesthesia.
  • Responsible for accurate data collection, documentation, and data retrieval using hospital computerized systems.
  • Must have ability to obtain and maintain knowledge of multiple imaging protocols and contraindications to coordinate accurate scheduling of imaging exams. Reports to department leadership.
  • Scheduling all radiology visits
  • Log into the phone call que system (called Feness), wear a headset and answer calls in succession. Everyone takes a turn with the next phone call that comes through.
  • Those phone calls will likely be from doctors request to schedule diagnostic testing
  • After they schedule the patient and hang up, they have 5 minutes to finish whatever is needed to complete the scheduling (put notes in, etc)
  • Also have a fax machine system (WQM) - this is used for all doctors outside of CHKD who send orders in, send orders into the fax system that puts it into the software.
  • The scheduler will go into the software and look to the fax that came through and match it with the patient. They arent reaching out to schedule - they are just tagging the fax on the patient chart if they have one already in EMR
  • In their EMR Powerchart, they have a group where nurses and DRs offices will send requests to schedule through the EMR (these are all CHKD doctors)
  • There is a pool/queue that all of the schedulers can go in to see who needs scheduled - there are messages that come in on a group in the EMR - request for scheduling and they will schedule the patients and message the office back to let them know they are schedule
  • This person schedules (whatever is available) and then the office will call the family to let them know when they are scheduled (the office should get their availability)
  • *
  • Necessary Skills and Strengths:*
Strong Computer Skills | Great Customer/Patient Service | Medical Terminology | Patient Registration | Medical Insurance Knowledge | Insurance Payer Knowledge | EMR Systems | Copay Collections | Multi-Tasking | Fast Paced Environment | Scheduling appointments |Patient access | Radiology | MRIs | Diagnostic Scheduling | EPIC
  • Core Experience:*
  • Medical Scheduler (1+ years of experience)
  • Radiology Scheduling
  • Diagnostic Scheduling
  • EPIC Experience
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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