Residency Sales Counselor

2 weeks ago

Brentwood TN, United States The Heritage at Brentwood Full time
Exempt position - Base Pay to be discussed

Eligible for Additional Compensation based on Sales, Closings and Net Attrition

Monday through Friday with occasional evenings or weekends as needed for rotating weekend coverage or special marketing/sales events

The Heritage at Brentwood is currently seeking an exempt, full-time a Residency & Sales Counselor to manage sales and closing activities for our premier Life Care Plan community located o 48 acres in Brentwood, TN. This position works with the Marketing & Sales team to meet and exceed expectations from inquiry to residency by effective representation, negotiation, and promotion of the community as a senior living option to consumers and influencers.

When you work at The Heritage at Brentwood, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life The Heritage at Brentwood is actively looking for a hospitality-minded Residency Sales Counselor to join our growing team

Job Responsibilities

Manages the sales process from initial inquiry to residency
Effectively promotes the community and facilitates the process by understanding the needs of the potential resident and making recommendations based on key information provided
Negotiates obstacles and issues by understanding client needs and collaborating with community management
Effectively responds to new inquiries in a timely manner and independently manages prospects to ensure timely follow through is maintained in accordance with designated timeframes
Utilizes SalesForce, C3LinkDSPIs, and other sales resources to input data, manage assigned lead base, set goals, diagnose areas of strength, and areas needing improvement
Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, and other in an ethical and legal manner
Implements and utilizes best practices for promoting Extraordinary Impressions and SalesFIRST initiatives
Generates adequate presentation through various sales processes, including phone calls, referrals, E-mail, home visits, marketing events, etc.
Participates in marketing events as directed
Serves as an effective member of the marketing and sales team
Maintains a professional appearance and demeanor at all times

Qualifications

Bachelor’s degree in marketing, sales, finances or equivalent preferred
Minimum 3 years’ experience in sales preferred
Experience with Continuing Care Retirement/Life Plan Communities preferred
Excellent verbal and written communication skills
Solid presentation skills in both small and large groups
Strong sales and closing skills

Benefits

Medical, dental, vision, voluntary life & short-term disability
Employer-paid basic life and long-term disability
Employee Referral Bonus Program
PTO & Paid Holidays
401(k) Retirement Plan

Visit our website:

Pre-employment criminal background check and drug screening are required.

An Equal Opportunity Employer

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