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Team Member

1 month ago

Terral OK, United States Traditions Hospitality Group Full time

Job Location Kitchen 81 Cafe - RiverStar Casino - Terral, OK
Position Type Full-Time/Part-Time
00 Hourly
Job Shift Any
Job Category Restaurant - Food Service
We believe in exceeding our employees expectations by treating them like family and acknowledging them as our most valuable assets. The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere Now Offering Daily Pay
~Dental Insurance
~ Disability Insurance
~ Teladoc for Part-Time Employees
~ Employee Assistance Program
~ Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
~ Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.
#As a Crew Member, you will be responsible for: Operating a cash register. Keeping your area neat, and clean. Work in the kitchen preparing food and completing other assigned tasks.
Direct complaints and concerns to Manager
Ensure food is delivered to the table hot and fresh
Take orders from customers and input their selections into the restaurant's computer systems
Count down your till at the end of each shift
Clean your station thoroughly before, during and after each shift
Respond to guest questions, concerns and complaints and make sure they leave satisfied
Arrive on time for all shifts and stay until shift completion
Conduct administrative duties and errands as required.
Escalate any problems or complaints to the relevant supervisor or manager.
Man and operate equipment relative to your role.
Complete all side work at end of the shift
Comply with all health and food safety regulations at all times
Prepare and garnish food for delivery to guests following SOP manuals
Identify food that is incorrect and remedy the problem before it is sent to the guests
Know the table numbers in the restaurant and be prepared to run food to guests
Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating)
Stock and rotate all needed supplies in the service areas and dining room
Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines
Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager.
Maintain personal health and sanitation standards (wash hands after using the restroom, etc.)
Ability to answer the phone in a professional manner as trained
Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought

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