RiverStar Casino

Job Details

Level

Entry

Job Location

Kitchen 81 Cafe - RiverStar Casino - Terral, OK

Position Type

Full-Time/Part-Time

Salary Range

$ $13.00 Hourly

Job Shift

Any

Job Category

Restaurant - Food Service

Join Our Family
Who says you cant choose your family?

We believe in exceeding our employees expectations by treating them like family and acknowledging them as our most valuable assets.

We cant operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

Whats in it for you?

The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow.

We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere Should you invest your career in a job so amazing, youll feel proud to be a part of every day?

Employee Benefits:
Now Offering Daily Pay

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Basic Life Insurance

Life Insurance

Disability Insurance

Teladoc for Part-Time Employees

Employee Assistance Program

Paid Time Off

Employee Appreciation & Recognition Programs

Anniversary & Birthday Programs

Award Co.

Excellent opportunities to grow with us - over 85% of our managers were hourly team members.

Referral bonuses for bringing new members to our team.

OUR MISSION:

Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets.

Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.

#PASSIONISWHATFUELSUS

Position Description

As a Crew Member, you will be responsible for: Serving each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude.

Filling orders. Operating a cash register. Keeping your area neat, and clean. Work in the kitchen preparing food and completing other assigned tasks.

ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES:
Embodies Traditions Mission, Vision, and Core Values.

Greet customers upon arrival.

Inform customers of any specials or promotions running currently.

Answer any questions the customers might have.

Take orders with accuracy

Repeat orders to customers to ensure they are correct

Accept payment and accurately supply change, when needed

Direct complaints and concerns to Manager

Ensure food is delivered to the table hot and fresh

Offer to refill drinks

Check with customers to ensure their overall satisfaction

Thank customers for their business, invite them to return

Maintain a clean, sanitary, and organized dining room and service area

Maintain a fast speed of service, especially during rush times

Take orders from customers and input their selections into the restaurant's computer systems

Assemble orders on trays or in bags depending on the type of order

Process large orders for events

Count down your till at the end of each shift

Clean your station thoroughly before, during and after each shift

Respond to guest questions, concerns and complaints and make sure they leave satisfied

Follow all restaurant safety and security procedures

Arrive on time for all shifts and stay until shift completion

Work and communicate effectively with co-workers and management.

Conduct administrative duties and errands as required.

Escalate any problems or complaints to the relevant supervisor or manager.

Prioritize important tasks and manage your time effectively.

Man and operate equipment relative to your role.

Maintain professionalism and a positive attitude.

Offer to refill drinks

Check with customers to ensure their overall satisfaction

Thank customers for their business and invite them to return.

Maintain a clean, sanitary, and organized dining room and service area

Complete all side work at end of the shift

Comply with all health and food safety regulations at all times

Prepare and garnish food for delivery to guests following SOP manuals

manner

Identify food that is incorrect and remedy the problem before it is sent to the guests

Know the table numbers in the restaurant and be prepared to run food to guests

Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why

Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating)

Stock and rotate all needed supplies in the service areas and dining room

Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines

Perform all cleaning duties

Comply with uniform and appearance standards per SOP guidelines

Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager.

Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine

Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas

Clean and roll/unroll mats

Fill/empty soak tubs with cleaning/sanitizing solutions

Wipe up any spills to ensure floors remain dry

Clean tables and/or counters after guests have finished dining

Maintain personal health and sanitation standards (wash hands after using the restroom, etc.)

Sweep/mop floors and remove trash as needed.

OTHER RESPONSIBILITIES:
Ability to answer the phone in a professional manner as trained

Superior attendance and punctuality

Always wear a safety belt when lifting over 20 lbs.

Always wear slip-resistant shoes

Provide information to supervisors/managers

Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought

RS123

---