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General Manager, Performance General Manager, Performance
4 months ago
The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support supervision and guidance to their management team and front line associates. He or she will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotel is operated in compliance with state federal and local regulations as well as Company and brand standards.
The General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will serve as the linchpin for communications with guests and clients associates ownership corporate representatives brand representatives and key vendors.
At least 6 years progressive experience in a hotel or a related field; Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
Must have the ability to assimilate complex information data etc. Must be able to work with and understand financial information and data and basic arithmetic functions.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards).
Comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.
Food Handlers Alcohol Awareness CPR and First Aid
In conjunction with the Director of Sales conduct a daily ABR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.
Play a pivotal role in hotel sales efforts including calling on top ten accounts meeting clients hosting luncheons and receptions and meeting with on-site contacts on a daily weekly and monthly basis.
Conduct weekly staff meetings including weekly training sessions presented by managers and self using the steps to effective training according to Aimbridge Hospitality's standards and the review of previous and future sales and operations efforts.
Meet all financial review dates and corporate directed programs in a timely fashion.
Hold a monthly financial review with all department managers and available supervisors.
Develop managers for future advancement through competency training and corporate sponsored training programs.
Maintain direct contact with and monitor the development of management trainees.
Adhere to all Aimbridge Hospitality policies and procedures and train new managers to ensure compliance. Ensure that training in service standards is taking place in each department using the steps to effective training according to Aimbridge Hospitality standards.
Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar.
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
Forecast monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
Prepare and conduct all management interviews and follow hiring procedures according to Aimbridge Hospitality S.Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended.
Perform all department manager performance appraisals according to Aimbridge Hospitality S.P.'s and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff.
Motivate coach counsel and discipline all management personnel according to Aimbridge Hospitality S.Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies.
Complete required corporate training modules and become certified to train those as required.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
~ Now offering Daily Pay Medical, Dental, and Vision Coverage
~ Short-Term and Long-Term Disability Income
~ Employee Assistance Program
~401k Retirement Plan
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