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Senior Technician Service Technician

3 months ago

Cranberry Township PA, United States Johnson Controls International Full time

Paid Training
~ Tuition reimbursement
~ Medical/Dental/Vision insurance
~ Health Savings Account (HSA)
~ Short-Term and Long-Term Disability
~ Employee Assistance Program
~ Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions
Contact customer representative and ascertain equipment/systems problems
Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites
to repair equipment
Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
Participate in a scheduled On-call rotation
Help to train or mentor others on the service team
Documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Ability to work flexible hours including weekends to meet customer requirements.
Overnight travel may be required.
Maintain truck inventory to ensure timely response to customer needs.
Retain any licenses that are required by National, State and Local codes.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.