Patient Services Representative

4 weeks ago


Merrillville IN, United States Orthodontic Experts LTD Full time

Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. Inclusion
Calling all healthcare heroes with a passion for people and a knack for organization As a Patient Service Representative, you're not just the first smile patients see – you're the magic behind the scenes, making their journey through our facility smooth and stress-free. Answer all phone calls.
Listen and return all voicemails left in front of office phones.
Check-in new and existing patients and let the clinical staff know that the patient has arrived.
Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA (Health Insurance Portability and Accountability) privacy notice)
Handle questions and provide information to walk-in patients.
(Review the daily schedule of the clinic for any changes.
Adjust clinic hours based on the schedule.
Understand cancellation policy and reiterate it to patients.
3 years of customer service experience
2 years of patient service experience
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
Bilingual in Spanish
2 Saturdays per month
Travel availability to cover Homewood, Orland Park
Bilingual - Spanish
Benefits (for our full-time employees)
Paid Patient Service Representative Training
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
Medical, Dental, Vision, and Life Insurance
Short-Term Disability
Employee Assistance Program
Health Savings Account
Dependent Care Account



  • Merrillville, United States Orthodontic Experts Ltd Full time

    Job Type Full-timeDescriptionAbout us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area,...


  • Merrillville, United States Orthodontic Experts Ltd Full time

    Description: About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and...


  • Merrillville, United States Orthodontic Experts Ltd Full time

    Job Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area,...


  • Merrillville, United States Orthodontic Experts Ltd Full time

    Job Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area,...


  • Merrillville, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...


  • Merrillville, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...


  • Merrillville, United States NiSource Full time

    PLEASE NOTE: This is a part-time position and will report onsite at our Merrillville, Indiana location. Job Title: Customer Service Representative Summary Customer Service Representative is under general supervision, perform all types of commercial office work. Principal **Responsibilities**: - Establish, process and review extension of credit...


  • Merrillville, United States NiSource Full time

    **Description** **PLEASE NOTE: This is a part-time position and will report onsite at our Merrillville, Indiana location.** **Job Title: Customer Service Representative** **Summary** Customer Service Representative is under general supervision, perform all types of commercial office work. **Principal Duties and Responsibilities** - Establish, process...


  • Merrillville, United States Fitzsimmons Home Medical Full time

    **Work Schedule**:Monday - Friday 9:00 am to 5:30 pm, with potential for weekend shift rotations with pay differential after training period. **Primary Responsibilities** - Responsible for daily interaction with customers and referral sources, performing all tasks relevant to order intake, reimbursement verification, and data entry. - Answers incoming...


  • Merrillville, United States Fitzsimmons Home Medical Full time

    **Work Schedule**:Monday - Friday 9:00 am to 5:30 pm, with potential for weekend shift rotations with pay differential after training period. **Primary Responsibilities** - Responsible for daily interaction with customers and referral sources, performing all tasks relevant to order intake, reimbursement verification, and data entry. - Answers incoming...


  • Merrillville, United States PSI Services of Indiana INC Full time

    Job DescriptionJob DescriptionLicensing RepresentativePOSITION SUMMARY: Responsible for assessing licensing applicants to become PSI foster homes. Conducts periodic compliance reviews of foster homes to ensure that state foster car standards are met by PSI foster homes. Knowledgeable in Indiana state licensing procedures and policies as well as PSI foster...


  • Merrillville, United States Somatus, Inc. Full time

    Overview: As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home. It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic...


  • Merrillville, United States Calibration Laboratory, LLC Full time

    Seeking a career-minded, highly-motivated, applicant to join the Calibration Laboratory, LLC team as an Account Representative. **Entry Level** An extensive, self-paced training program will be provided to establish the Account Representative role into a productive career in Metrology, Instrumentation, and Account Management. This training consists of...


  • Merrillville, United States Calibration Laboratory, LLC Full time

    Seeking a career-minded, highly-motivated, applicant to join the Calibration Laboratory, LLC team as an Account Representative. **Entry Level** An extensive, self-paced training program will be provided to establish the Account Representative role into a productive career in Metrology, Instrumentation, and Account Management. This training consists of...


  • Merrillville, United States Calibration Laboratory, LLC Full time

    Job DescriptionJob DescriptionSalary: Job DescriptionSeeking a career-minded, highly-motivated, applicant to join the Calibration Laboratory, LLC team as an Account Representative. The Account Representative will apply the skills of organization, customer service, and CRM management with a technical prowess to deliver quotes, manage customer contacts,...


  • Merrillville, United States Calibration Laboratory, LLC Full time

    Job DescriptionJob DescriptionSalary: Job DescriptionSeeking a career-minded, highly-motivated, applicant to join the Calibration Laboratory, LLC team as an Account Representative. The Account Representative will apply the skills of organization, customer service, and CRM management with a technical prowess to deliver quotes, manage customer contacts,...


  • Merrillville, United States Ed Napleton Automotive Group Full time

    The Ed Napleton Automotive Group is looking for our next **Call Center - Automotive BDC Representative.** This is an exciting **on-site** opportunity in a growing, fast-paced industry. Located at Napleton’s **Midwest BDC Call Center**, **located in Merrillville, IN**, the BDC Representative is responsible for handling internet inquiries and phone leads to...


  • Merrillville, United States Ursitti Enterprises LLC Full time

    Job DescriptionJob DescriptionDuties include:Confer with customers by telephone or in person in order to provide information about products and services, take orders or cancel accounts, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions...


  • Crawfordsville, IN, United States Crawfordsville Family Vet Full time

    About Crawfordsville Family Vet We are looking for Crawfordsville’s finest heroes. Our people are not defined by their job descriptions. We’re not looking for “just” veterinarians, vet nurses, and receptionists to join our family. We hire heroes. We hire hand-holders. We hire shoulders to cry on. Skills can be taught, and experience comes with time,...


  • Merrillville, United States Peoples Bank Full time

    The Customer Solutions Center Representative is accountable for delivering best-in-class customer service via telephone and electronic channels in a fast-paced, multi-media contact center. The CSCR is accountable for working cross-functionally with o Representative, Call Center, Customer Experience, Customer Service, Project Management, Business Partner,...