Director, Software Application Services

4 weeks ago

Atlanta GA, United States Steer Full time

Job Description
Job Description Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.
Founded in 2006, Steer by Mechanic Advisor began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer by Mechanic Advisor has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.
About the Role
We are looking for an experienced Director, SEO Product with a specialization in technical SEO to spearhead the rebuild and optimization of our automotive repair shop directory. Reporting into the Head of Product, the ideal candidate will have a deep understanding of SEO principles and strategies, with a proven track record of driving organic traffic and improving search engine rankings. You will be responsible for defining the vision, strategy, roadmap for the directory, working closely with engineering to choose the right technologies and approach to ensure successful execution and continuous improvement.
You are technically curious, easily grasp marketing and technical concepts, and are highly interested in the SEO landscape. You're obsessed with providing excellent customer service; have a knack for process and are pragmatic in the way you approach your work; have strong technical aptitude; and you're a proactive communicator.

You Will
Develop and communicate a clear product strategy that aligns with the squad's goals and objectives.
Conduct thorough market research to understand industry trends, competitive landscape, and user needs.
From scratch, build a product roadmap that outlines the product's development journey and milestones from conception to launch.
Develop a squad from the ground up, making a recommendation to build in house or partner with a firm.
Be an expert on what technologies work best for SEO. Drive decisions on site architecture and the impact that has on driving organic traffic. Be able to collaborate with engineering on how things are built to drive short and long term growth.
Lead and encourage cross-functional teams, including engineers, designers, marketers, sales, and customer success to build and launch high-quality solutions.
Regularly analyze search trends, identify insights, and work cross functionality to make product or content improvements to improve organic search performance.
Design, execute, and evaluate A/B tests, multivariate tests, and other experiments to optimize user acquisition channels, new shop sign-up processes, and book appointment conversion rates.
Talk with customers on an ongoing basis to maintain a deep understanding of their needs and preferences.
Drive a tailored and business value-aligned technology evaluation process, driving real growth and CX improvements.
Collaborate closely with prospects, channel partners, our sales and customer success teams to deliver solutions and channel feedback to inform and improve the product.
Champion creative solutions to build a process and partnership that is grounded in customer empathy, and product best practices in a high-paced start-up environment.

You Have
Must Have:
~ Undergraduate degree (Computer Science, Business, Economics, Marketing, or similar) or equivalent experience.
~7+ years of product management experience with a Commerce or directory product, delivering end-to-end products from ideation to launch and driving the SEO and traffic growth strategy.
~ Demonstrated expertise in SEO principles, techniques, and tools, with a proven track record of driving organic traffic and improving search engine rankings. Must be a technical SEO master.
~ Expert in SEO tools (Ahrefs, SEMrush, Screaming Frog, etc).
~ Consistent track record of delivering products with global, cross-functional teams - engineering, design, CS, sales, marketing, and partnerships.
~ Excellent communication and storytelling skills to communicate sophisticated topics to diverse set of both technical and business collaborators.
~ Analytical skills to make data-driven decisions (e.g. analyze product usage).
~ Obsessed with detail, have good logical, sound analytical and numerical capabilities.
~ High flexibility and the ability to modify approach as per changing stakeholders, conditions, circumstances and feedback.
~ Driven self-starter.
~ You think from a user's point of view and want to get better at it all the time.


Nice to Have:
SaaS experience.
Intermediate knowledge of SQL.
Experience working with small business owners.
Automotive experience.
Tableau, PowerBI, or similar.
Interview Process
# Recruiter Screen (30min)
# Hiring Manager Interview (60min)
# Engineering Interview (30min), Technical Interview (45min)
# Case Study (60min), Final Interview (45min)

We Offer
~100% remote
~ Health, Dental & Vision Insurance
~ Flexible PTO with 15 days minimum per year
~ Health days
~ Generous Parental Leave
~401k
~ Learning Stipend
~ WFH Equipment
~ Chance to work with the latest technology
~ A collaborative and innovative work culture
~ Opportunities for career growth and development

At Steer, we value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.
Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.
#J-18808-Ljbffr

  • Director of Software Engineering

    18 hours ago

    Atlanta, United States Motion Recruitment Full time

    Job Description This company is a late-stage startup within the consumer service industry. They are entering a growth phase and are looking to bring on a Director of Software Engineering. Their tech-enabled platform allows for users to schedule moving services ranging from local to long distance moves. Their technology has modernized the industry while...

  • Director of Software Engineering

    2 days ago

    Atlanta, Georgia, United States Motion Recruitment Full time

    Job DescriptionThis company is a late-stage startup within the consumer service industry. They are entering a growth phase and are looking to bring on a Director of Software Engineering. Their tech-enabled platform allows for users to schedule moving services ranging from local to long distance moves. Their technology has modernized the industry while...

  • Director of Software Engineering

    1 day ago

    Atlanta, United States Motion Recruitment Full time

    Job Description This company is a late-stage startup within the consumer service industry. They are entering a growth phase and are looking to bring on a Director of Software Engineering. Their tech-enabled platform allows for users to schedule moving services ranging from local to long distance moves. Their technology has modernized the industry while...

  • Director of Software Engineering

    4 weeks ago

    Atlanta, United States Elite Talent Advisors, Inc. Full time

    Come work for an amazing client in Atlanta (mostly remote with occasional in-office hours)! Client seeking a Director, Software Engineering. Client has on-shore and off-shore development teams. So, ideally seeking someone who has provided leadership and direction for offshore teams. Preference for someone who has progressive development experience (rising...

  • Director of Software Engineering

    4 weeks ago

    Atlanta, United States Elite Talent Advisors, Inc. Full time

    Come work for an amazing client in Atlanta (mostly remote with occasional in-office hours)! Client seeking a Director, Software Engineering. Client has on-shore and off-shore development teams. So, ideally seeking someone who has provided leadership and direction for offshore teams. Preference for someone who has progressive development experience (rising...

  • Director of Software Engineering

    2 weeks ago

    Atlanta, United States Elite Talent Advisors, Inc. Full time

    Come work for an amazing client in Atlanta (mostly remote with occasional in-office hours)! Client seeking a Director, Software Engineering. Client has on-shore and off-shore development teams. So, ideally seeking someone who has provided leadership and direction for offshore teams. Preference for someone who has progressive development experience (rising...

  • Director of Software Engineering

    1 week ago

    Atlanta, United States Elite Talent Advisors, Inc. Full time

    Come work for an amazing client in Atlanta (mostly remote with occasional in-office hours)! Client seeking a Director, Software Engineering. Client has on-shore and off-shore development teams. So, ideally seeking someone who has provided leadership and direction for offshore teams. Preference for someone who has progressive development experience (rising...

  • Director of Software Engineering

    7 days ago

    Atlanta, United States Elite Talent Advisors, Inc. Full time

    Come work for an amazing client in Atlanta (mostly remote with occasional in-office hours)! Client seeking a Director, Software Engineering. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Client has on-shore and off-shore development teams. So, ideally seeking someone who has provided...

  • Software Engineering Director II

    2 days ago

    Atlanta, United States Truist Financial Corporation Full time

    Lead a team or teams responsible for technology solutions that meet business needs and satisfy risk and operational requirements of the Tech organization. Identify and resolves complex technical, operational, risk management, and organizational chall Software Engineer, Director, Engineer, Software, Business, IT, Banking

  • Director - Enterprise Software Pre-Sales

    2 weeks ago

    Atlanta, GA, United States Hitachi Full time

    DescriptionMission Statement:Are you smart, curious, and fearless? Do you like solving problems, building relationships, and driving new business?  Do you value independence, flexibility, collaboration, and team camaraderie?  If you answered, “Yes!” to these questions, then you should consider a career as a Presales Team Manager at Hitachi Energy.As a...

  • Procurement / Sourcing Lead

    1 month ago

    Atlanta GA, United States Radcom Software Services LLC Full time

    Interested candidates can email their resumes at rithesh at radcomsoftwareservices dot com Procurement / Sourcing Lead Work Location City Atlanta GA Duration Long Term Essential Responsibilities and Skills Create and drive sourcing strategies in alignment with the clients Digital’s IT vision around centralized shared services such as Modern...

  • Director of Medical Services Medical Services Department

    1 week ago

    Alpharetta, GA, United States Catalis Holdco Inc. Full time

    Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are...

  • Director, Software Engineering

    1 week ago

    Atlanta, United States PRGX Global Full time

    • Partner with Product Management and lead PRGX agile scrum teams to design and deliver highly resilient, scalable, extensible, maintainable product and platform solutions. • Be a trusted technology expert for business and product management by accurately estimating and establishing predictable delivery of new business capabilities • Coach and mentor...

  • Director, Software Engineering

    1 month ago

    Atlanta, United States PRGX Global, Inc. Full time

    Job DescriptionJob Description· Partner with Product Management and lead PRGX agile scrum teams to design and deliver highly resilient, scalable, extensible, maintainable product and platform solutions.· Be a trusted technology expert for business and product management by accurately estimating and establishing predictable delivery of new business...

  • DevOps Engineer

    1 week ago

    Alpharetta, GA, United States Talent Software Services Full time

    DevOps Engineer Job Summary: Talent Software Services is in search of a DevOps Engineer for a contract to hire position in Alpharetta, GA. Primary Responsibilities/Accountabilities:Work closely with development and other teams to deploy software releases and updates and identify and implement improvements to that process. Setup and maintenance of source...

  • Neo4j Senior Consultant

    1 day ago

    Atlanta, United States Talent Software Services Full time

    Neo4j Senior Consultant Job Summary: Talent Software Services is in search of a Neo4j Senior Consultant for a contract position in Atlanta, GA. The opportunity will be seven months with a strong chance for a long-term extension. Qualifications: Hands-on experience in Neo4j database development, deployment and support preferably in Telecom domain Experience...

  • Podiatrist

    21 hours ago

    N/A, GA, United States Medical Director Services PC Full time

    Medical Director Services PC is looking to hire experienced Podiatrist s to service our skilled nursing facilities throughout Georgia. Inquire about availability in other states as well! Now Offering a Sign-On Bonus! Summary: Provide professional and medical podiatric services to patients with conditions affecting the foot, ankle, and related...

  • Software Engineering SMTS

    4 weeks ago

    Atlanta, United States Salesforce Full time

    The BT Application Development team is seeking a dedicated and experienced Force.com developer to develop and improve our internal technology solutions on the salesforce .com platform that supports various critically important business processes. Responsibilities: You must have a solid understanding of the Salesforce platform and products, such as the Sales...

  • Consumer Services Director

    4 weeks ago

    Atlanta, United States PFL | Professional Football League Full time

    Job Description: Consumer Services Director Position Overview: As a Consumer Services Director for the Professional Football League, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences and enhance fan satisfaction. You will lead a team focused on providing top-notch customer service and support to...

  • Sales Account Executive

    1 day ago

    Atlanta, United States Aspire Software Full time

    Vocantas is looking for a Sales Account Executive to join our growing team in North America! Vocantas has been providing powerful automated communication solutions for over 18 years. We solve complex human capital management and customer outreach challenges, servicing Fortune 500 companies within healthcare, manufacturing, service and delivery, and retail...