Customer Service- Showroom Assistant

7 days ago

Jacksonville FL, United States myGwork Full time

This job is with Ferguson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. Schedule: Monday to Friday 9am - 5pm with a Rotating Saturday 10am to 3pm
The estimated total compensation range is
$Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you
Assist customers on the showroom floor
Support efforts of Outside Sales Associates
Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met.
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
0-3 years of prior customer service experience preferred
Excellent communication for phone/in-person sales, time management and organizational skills
General digital literacy
Passion for customer service
We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more
-The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
F/M/Disability/Vet/Sexual

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