Director/Senior Director of Technology

1 month ago

Boston MA, United States Duck Creek Technologies, Inc. Full time

Senior Director, Delivery**
***Helping careers take flight. Our global team creates technology solutions that the insurance world has never seen - but really needs. With offices around the globe, our inclusive, innovative teams collaborate to continuously evolve our product offering that world class P&C Insurers build their core systems on Billing, Claims, Policy, Insights, Reinsurance and more. The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do.
Duck Creek is proud to be a Remote-First employer, empowering our employees with the choice to work from an office, from home or on a hybrid schedule. Our remote-first environment fosters inclusion, collaboration, and ensures a consistent employee experience regardless of location. We support our employees in making a decision that allows them to be the most productive they can be both at work and at home.
If working in a fast paced, rapidly evolving company that is transforming one of the worlds oldest and largest industries into a standard for innovation and open exchange sounds exciting, let us know. The Senior Director, Delivery is responsible for overseeing and leading teams to deliver project(s) for clients, and manages schedules, financials, and project change requests to ensure successful and on-time project delivery. The Senior Director, Delivery identifies and addresses potential issues and risks that may impact project deliverables, and serves as the point of escalation for project related activities, and is the escalation point for the Customer. The Senior Director may be expected to work across multiple complex projects simultaneously.
+ Responsible for overseeing and leading teams to deliver project(s) for clients
+ Oversee the day-to-day project activities and deliverables, including manages schedules, financials, and project change requests to ensure successful and on-time project delivery
+ Assumes people management responsibilities including, but not limited to, the management of direct reports, writing and conducting annual performance reviews, managing underperformance, and serving as a hiring manager
+ Identifies and develops trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
+ Identifies and addresses potential issues and risks that may impact project deliverables,
+ Serves as the point of escalation for project related activities, and for the Customer.
+ Reports to Services leadership on project results, metrics, test and deployment management activities
+ Manages project scope and changes
+ Manages the engagement contract and Statement of Work
+ Sets and continually manages project and program expectations while delegating and managing deliverable with team members and stakeholders
+ Develops and delivers progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
+ Contributes IP back to Delivery practice
+ Mentors project team members
+ May work across multiple complex projects simultaneously.
+ Bachelors degree required
+ Project Management Professional (PMP) certification is a plus
+ Minimum of 15 years professional experience implementing P&C insurance software applications
+ Experience managing the performance of others
+ Experience in successfully leading projects and programs to on-time, on-schedule and within budget
+ Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance
+ Demonstrated experience managing a client
+ Superior skills in Microsoft applications including Word, PowerPoint, Excel, and Outlook.
+ Team-building skills with technical and non-technical staff
+ Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
+ **Travel:** 25-50%
+ **As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

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