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Engineering System Operations

3 months ago

Bethesda MD, United States Marriott Full time

Job Number 24111162
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY
The Senior Systems Engineer – Hardware, is responsible for providing architecture, engineering, and delivery support to Technology Workplace Products Hardware team, specifically focused on component hardening, hardware lifecycle, compliance and product selection. Partners with business, technology leaders, architects, and other engineers across other disciplines to engineer systems as well as the systems that deliver those systems (. 
 
This role will perform research, analysis, design, creation, and implementation of systems to meet current and future requirements. This role engineers these systems to ensure that Marriott's services have the necessary resiliency and uptime appropriate to user needs while being able to deliver a fast rate of change, functional and non-functional improvements. Provides solutions that serve our business leveraging current and leading-edge technologies in an innovative and impactful manner.
 
CANDIDATE PROFILE
Education and Experience
Required:

~7+ years experience in information technology with technical skills:
~5+ years experience with designing and implementing hardware lifecycle models for Android, iOS, MacOS, and Windows devices.
~3+ years experience designing and implementing endpoint management software (ex. Intune, Workspace One, BigFix)
~3+ years experience with designing endpoint solutions that support CIS/NIST standards.


~ Technical infrastructure operations, administration, or engineering background.

 
Additional Preferred Experiences:

~ Demonstrated experience providing technical oversight of third-party resources and vendors.
~5+ years experience with hardware product selection globally.
~3+ years experience with integrating with PowerBI, ServiceNow, and SIEM technologies.
~ Experience with Design Thinking
~ Experience with SAFE Agile
~ Excellent communication/reporting skills and problem-solving ability.
~ Excellent technical knowledge of current & emerging infrastructure systems & standards.
~ Strong knowledge of the best available tools, software, applications, and systems for attaining best-in-class IT technology across the enterprise.
~ Excellent understanding of change management and testing requirements, techniques, and tools.
~ Ability to create constructive relationships, influence, and communicate (to project team, IT management, and non-technical staff).

 
CORE WORK ACTIVITIES

Architects, designs, tests, and implements component hardening standards for endpoints.
Architects, designs, tests, and implements hardware lifecycle solutions and enhancements.
Architects, designs, tests, and implements compliance management solutions and enhancements
Provides technical leadership, oversight, governance and direction for contractors and managed service providers related to Marriott solution delivery
Documents solutions and performs knowledge transfer via designs, build documents, and run guides to external service providers. Creates and drives development of process and system documentation.
Translates and defines Continental IT, Global Procurement, and Business Partners requests into new features, enhancements, or modifications. 
Conducts reviews of hardware lifecycle to review effectiveness, potential gaps, and documents improvement opportunities
Advocates for any needed policy / engineering enhancements. 
Provides technical expertise to project team for successful project and change implementations
Determines customer requirements and works with sourced resources to develop solutions 
Participates in the evaluation and selection of technology products.
Institutes best practices & ensures proper alignment to projects & major initiatives.
Leads analysis of the current environment to detect critical deficiencies and recommends solutions for improvement.
Leads analysis of technology industry and market trends to determine the potential impact on existing and planned architectures
 
Managing Projects and Priorities

Functions as a strategic senior technical expert within the department.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Champions leaders’ vision for product and service delivery.
Makes and executes the necessary decisions to keep moving forward toward achievement of goals.
Provides direction and assistance to other teams regarding projects.
Determines priorities, schedules, plans and necessary resources to promote completion of any projects on schedule.
Analyzes information and evaluates results to choose the best solution and solve problems.
Reviews vendor proposals and selects appropriate vendor for services/technologies/hardware. 
Thinks creatively and practically to develop, execute and implement new project plans.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Plans, develops, implements, and evaluates the quality of operations.
 
Delivering on the Needs of Key Stakeholders

Understands and meets the needs of key stakeholders.
Communicates concepts in a clear and persuasive manner that is easy to understand.
Demonstrates an understanding of business priorities.
Supports achievement of performance goals, budget goals, team goals, etc.
 
California Applicants Only: The salary range for this position is $96,038 to $209,169 annually.
Colorado Applicants Only: The salary range for this position is $96,038 to $190,154 annually.
Hawaii Applicants Only: The salary range for this position is $116,205 to $209,169 annually.
New York Applicants Only: The salary range for this position is $96,038 to $209,169 annually.
Washington Applicants Only: The salary range for this position is $96,038 to $209,169 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. 
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
The application deadline for this position is 28 days after the date of this posting, June 26, 2024.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.