Executive Steward
2 weeks ago
* Manage the overall operations of the Stewarding and Public Area departments, focusing on customer service scores and profitability.
* Oversee a team of over 80 employees, ensuring their training, performance, and adherence to safety and cleanliness standards.
* Act as the key interface between the client property and senior management, fostering effective communication and collaboration.
* Uphold and promote the highest standards of cleanliness, safety, and professional conduct.
* Recognize and reward employees publicly, providing coaching to underperforming team members for improved performance.
* Ensure compliance with company training plans and documentation requirements.
* Manage daily payroll activities and uphold reporting standards.
* Demonstrate a friendly and approachable demeanor when interacting with co-workers, guests, and property employees.
* Implement and teach all required safety and standard operating procedures.
* Adhere to all company and regulatory policies, promptly reporting any wrongdoing to corporate headquarters. *Requirements:*
* Minimum of 5 years of prior Stewarding management experience in a large resort setting.
* Ability to understand, analyze, and manage the monthly P&L.
* Proficiency in public speaking, capable of addressing large groups effectively.
* Physical ability to push and pull 50 pounds, stand for extended periods, and work with cleaning equipment and chemicals.
* Compliance with company and client appearance standards.
* Motivational skills to lead and respect a diverse team of hourly employees.
* Knowledge of Microsoft Suite.
* Spanish fluency highly preferred. #INDRecruitment Job Type: Full-time Pay: $75,000.00 per year Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
Experience level:
* 3 years
Shift:
* 8 hour shift
* Night shift
Weekly day range:
* Weekends as needed People with a criminal record are encouraged to apply Experience:
* Property management: 2 years (Required) Ability to Relocate:
* New London, CT: Relocate before starting work (Required) Work Location: In person
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