Avionics Electronics Technician

3 weeks ago


Federal Way WA, United States Collins Aerospace Careers Full time

OnsiteThis position is for a Production and Technical Service technician who is under moderate supervision. Responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers, customer service representatives, sales representatives or field staff for coordinated product solution. Assists in orienting, training, and assigning work of technical/business support employees.
*This is a Night Shift position with the following hours: Sunday through Thursday, 10:00 PM to 6:00 AM.*

*Works under moderate supervision to provide product and technical support.

* Responds to moderately complex customer inquiries and resolves technical problems related to installation, modification, upgrade, maintenance and repair of the company products or equipment purchased.

* Conducts technical training and product briefing with customers, vendors and company representatives.

* Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to customers, customer service representatives, sales representatives or field staff for coordinated product solution.

* Coordinates with Customer Service representatives to identify customer training and support needs.

* Resolves issues surrounding installation, usage, upgrade and training on products.

* May resolve technical problems in a call center/help desk environment or through customer escalation.

* Candidate will be subject to drug and alcohol testing per FAA’s regulation 14 CFR part 120, as well as 49 CFR part 40.*

*Typically requires AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience OR in the absence of a HS diploma, GED or AA/AS degree, 8 years of relevant experience is OR a Bachelor’s degree in the appropriate discipline and less than 2 years of relevant experience.

* S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required.
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* Electronics maintenance industry experience or education required.

* Must have prior experience troubleshooting electronics equipment.

*Experience with avionics repair is preferred.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Join our Avionics team today.
*#The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.
Be on a career break of one or more year at time of application

* Have interest in returning in either a full-time or part-time position

*Diversity drives innovation; inclusion drives success*. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Medical, dental, and vision insurance

* Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

* Tuition reimbursement program

* Life insurance and disability coverage

* Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

* Autism Benefit

* Doctor on Demand, virtual doctor visits

* Bright Horizons, child and elder care services

* Teladoc Medical Experts, second opinion program

*  The salary range for this role is 44,000 USD - 102,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.*
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