Senior Manager, Workplace

2 weeks ago

San Francisco CA, United States OpenAI Full time

About the Team

OpenAI has a beautiful, custom-built headquarters (HQ) in San Francisco where our teams work together. The Workplace Operations team is responsible for elevating the employee experience through different delineations of the industry (Facilities, Operations, Experience) to support our growing company in its mission to ensure that AGI benefits all of humanity. Our driving mission is High-Quality, Humble, Human-Centered Hospitality with Intention.

About the Role

The Senior Manager of Workplace & Real Estate Analytics and Technology is responsible for standing up the analytics function of the Workplace team. You’ll initially own and create end-to-end data analysis, visualization, and reporting, and should have some data engineering knowledge, collaborating on data warehousing and architecture. You’ll also guide the strategic planning, management, and optimization of data and technological infrastructure to support workplace and real estate analytics and operations. You’ll develop a comprehensive technology roadmap, justify technology investments, oversee the implementation of innovative solutions, and ensure that technology solutions align with organizational goals. With a focus on continuous improvement and innovation, you’ll play a crucial role in enhancing the efficiency and effectiveness of the workplace team, particularly in a hypergrowth environment where the team is rapidly expanding.

This role is based in our San Francisco HQ 5 days per week. We offer relocation assistance to new employees.

In this role, you will:

  • Develop and maintain a comprehensive analytics and technology roadmap aligned with organizational goals.

  • Take ownership and produce the entire data analysis process, from gathering data to delivering actionable insights through data visualization.

  • Review, document, and improve the current technology and analytics ecosystem in partnership with other teams’ and the company’s technology ecosystems.

  • Initiate and lead the Workplace Insights team, delivering regular telemetry reports and on-demand insights to inform decision-making.

  • Develop and manage dashboards for workplace and real estate telemetry, providing visibility into key performance indicators that measure the effectiveness of our operations.

  • Oversee the selection and implementation of innovative technology solutions, ensuring seamless integration with existing systems and alignment with our data-driven approach.

  • Develop and execute training programs to ensure effective use of technologies.

  • Ensure the health, performance, and scalability of the technology stack and analytics tools.

You might thrive in this role if you have:

  • Bachelor’s or Master’s degree in Information Technology, Data Science, Business, or a related field.

  • 7+ years of experience in technology management, preferably in real estate or workplace operations.

  • Proven experience in strategic planning, project management (especially technology integration projects), and team leadership.

  • Strong analytical skills and proficiency in data analysis and visualization tools.

  • Excellent communication, influencing, and stakeholder management skills.

  • Knowledge of current trends in real estate and workplace technology.

  • Knowledgeable or familiar with databases and visualization tools (i.e. SQL, Hive, Mode, Tableau etc).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link .

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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