Bilingual Customer Service Specialist

4 weeks ago

Baraboo WI, United States Sherwin-Williams Full time

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show 

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page:

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. 

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. 

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales 

Minimum Requirements:

  • Must be at least eighteen (18) years of age 
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver’s License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

  • Bilingual Customer Service Representative

    3 weeks ago

    Baraboo, Wisconsin, United States Sherwin-Williams Full time

    Job DescriptionCustomer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Green Bay, WI, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service Representative

    3 weeks ago

    Baraboo, WI, United States U-Haul Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our U-Haul team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    3 weeks ago

    Baraboo, WI, United States Festival Foods Full time

    Job SummaryWe are seeking a highly skilled and dedicated Guest Service Representative to join our team at Festival Foods. As a key member of our Guest Service team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key ResponsibilitiesReinforce Festival culture and exceptional guest...

  • Retail Sales Associate

    3 weeks ago

    Baraboo, WI, United States NEW BALANCE ATHLETIC SHOE INC Full time

    Job Mission:New Balance is seeking a Retail Sales Associate to ensure our retail stores operate smoothly and provide exceptional customer service. As a key member of our team, you will be responsible for educating customers on product features and benefits, utilizing proper selling techniques to assist customers throughout every step of the transaction...

  • Customer Service Representative

    4 weeks ago

    Baraboo, Wisconsin, United States Walgreens Full time

    Customer Service Role at WalgreensAs a Customer Service Associate at Walgreens, you will provide exceptional customer experiences, register sales on assigned cash registers, and recommend items for sale to customers. Your key responsibilities will include:Model and deliver a distinctive and delightful customer experienceRegister sales on assigned cash...

  • Customer Service Representative

    3 weeks ago

    Baraboo, Wisconsin, United States Gap Inc. Full time

    Job SummaryAs a Sales Associate at Gap, you will be responsible for providing exceptional customer service and driving sales through suggestive selling. Your duties will include handling customer interactions, supporting sales floor and fitting room operations, and maintaining a clean and organized work environment.Key ResponsibilitiesHandle customer...

  • Customer Service Representative

    4 months ago

    Baraboo, United States U-Haul Full time

    Location: 625 Linn St, Baraboo, Wisconsin 53913 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    3 weeks ago

    Baraboo, Wisconsin, United States Kwik Trip Full time

    About the Role: Kwik Trip is seeking energetic and positive individuals to provide exceptional customer and food service experiences in our clean and state-of-the-art facilities. Key Responsibilities: • Maintain a clean and inviting store environment • Provide excellent customer service and support • Maintain our in-store food program • Ability to...

  • Retirement Specialist/ Customer Service Specialist

    4 weeks ago

    Green Bay, WI, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Talent Acquisition Specialist

    3 weeks ago

    Baraboo, WI, United States Workforce Solutions Full time

    Workforce Solutions is seeking a skilled Talent Acquisition Specialist to join our team in Baraboo. As a key member of our HR consulting and recruiting services, you will be responsible for sourcing and recruiting top talent for our clients.Key Responsibilities:Proactively source and recruit candidates using online platforms, social media, and digital...

  • Customer Service and Collections Specialist

    4 weeks ago

    Madison, WI, United States Creative Financial Staffing Full time

    Customer Service and Collections SpecialistLocation: Madison, WIAbout the CompanyJoin our well-established, people-first company in Madison, WI. We offer a dynamic work environment focused on both customer satisfaction and employee well-being. With a strong culture of collaboration, we provide regular team-building events and social activities, as well as...

  • Customer Service Representative

    3 weeks ago

    McFarland, WI , USA, United States Alejandra Bustamante - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will be responsible for providing exceptional service to our clients, responding to inquiries, and maintaining a strong work ethic.ResponsibilitiesProvide prompt and accurate...

  • Customer Account Specialist

    4 weeks ago

    Pleasant Prairie, WI, United States Uline Full time

    Customer Account SpecialistCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Join Uline’s dedicated and driven Finance team as a Customer Account Specialist, supporting the business with tax guidelines and exemptions in the U.S. and Canada.Better together! This position is on-site, and we are looking for people who share our...

  • Retail Product Specialist- Outlet at the Dells

    3 weeks ago

    Baraboo, United States Skechers U.S.A. Full time

    Drive sales through excellent customer service. Act as a product expert and serve as a brand ambassador for all things Skechers, using this knowledge to guide customers to the right product selection. Continuously ensuring floor inventory is well mai Product Specialist, Retail, Specialist, Product, Outlet, Customer Service

  • Laboratory Specialist III

    3 weeks ago

    Baraboo, United States SSM Health Full time

    SSM Health is a leading healthcare provider offering a comprehensive benefits package to fit the needs of its employees. The salary for this position is estimated to be around $55,000 per year, based on the location and industry standards. As a Laboratory Specialist III - Patient Care Services, you will be responsible for performing standard laboratory tasks...

  • Consumer Loan Specialist

    4 weeks ago

    Baraboo, United States CURO Financial Technologies Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team. As a Consumer Loan Specialist, you will be responsible for assisting customers with their loan needs, providing exceptional customer service, and working closely with our sales team to meet sales goals.Key Responsibilities:Greet and assist every...

  • Seasonal Support Driver

    3 days ago

    Baraboo, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Talent Acquisition Specialist

    3 weeks ago

    Baraboo, WI, United States Workforce Solutions Full time

    The Workforce Solutions team is seeking a skilled Sourcing Specialist to join our team in Baraboo. As a key member of our HR consulting and recruiting services, you will be responsible for finding and sourcing top talent for our open requisitions.Key Responsibilities:Proactively promote our employer brand and current requisitions through social media, job...

  • Consumer Loan Representative

    3 weeks ago

    Baraboo, WI, United States Heights Finance Full time

    Job SummaryWe are seeking a highly motivated Consumer Loan Specialist to join our team at Heights Finance. As a Consumer Loan Specialist, you will play a critical role in assisting customers with their personal loan needs, providing exceptional customer service, and driving business growth.Key Responsibilities:Assist customers with loan applications and...