Lead, Travel Operations

2 weeks ago

Atlanta GA, United States US Main Full time

Role: LeaseWave/Odessa Platform SME:

As an SME in leasing business, specializing in LeaseWave product, you will be a key player from Infosys domain consulting team and collaborate between Client (the end user of the product) and Odessa (the product vendor). You will be an effective and influential communicator, capable of interacting with multiple external vendors and app owners from Client who interface with LeaseWave. You will help discover and define the upgrade effort, evaluate the solution and implementation options and suggest the most optimal solution substantiating the rationale behind the recommendations. You will facilitate design discussions between Odessa and Client tech teams, oversee the design and implementation artifacts and actively participate and lead deployment exercise for the upgrade version. Post deployment, you will also oversee knowledge transfer, facilitate preparing knowledge and training documents for operations team and line of business.

Bachelor’s degree or foreign equivalent required from an accredited institution. Candidate must be located within commuting distance or be willing to relocate to the area. This position may require travel to project locations.
Experience with LeaseWave/Odessa platform.
Experience with LeaseWave upgrade/data migration.
Experience with data validations post migration.
Strong understanding of internet-based platform implementation.
Strong understanding of security and firewall requirements vis-à-vis implementation and interaction with vendor applications.
Conversant with Scaled Agile or similar Agile framework.
Good understanding of business process and effectively use Design principals and automation to optimize the process.
Align with product manager, operations team and line of business s to clearly articulate upgrade implementation and data migration strategy.
Operate with little supervision and troubleshoot complex problems, to recommend appropriate actions
Lead production business validations, in partnership with product manager
Connect and align Commercial Client application migration strategy with Enterprise requirements for data migration
Coordinate with testing partners and execute functional test cases
At least 5 years of experience in requirement elicitation techniques like JAD/sessions, workshops, interviews, surveys etc.
At least 3 years of experience in Business Analysis tools like HP ALM and MS Visio
At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
At least 3 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
Experience and desire to work in a management consulting environment that requires regular travel

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

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