Automotive Service Advisor
3 weeks ago
Proven career path, promotional opportunities
Service & parts discounts
Modern, state of the art technology & software – iPads, alignment quick check machines
Employee engagement events
Volunteer and community service opportunities
401(k) Retirement Plan (with employer match)
Employee Referral Bonus Program
Paid Holidays & Paid Time Off
Employee Assistance Program
Medical, Dental, Vision, FSA, HSA plans
Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
Company Paid Life-Insurance* Responsibilities include but are not limited to: Greet and consult with the customer on applicable service needs
Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
Document declines for services and ask for follow-up on future service considerations.
Keep customer informed on completion times, service expenses, and possible changes
Build and maintain relationship with the customer Qualifications include but are not limited to: Automotive Service Advisor experience in a dealership setting required
Strong communication skills to deal with customers and employees
Proficient computer skills
Positive, can-do attitude
MUST be willing to adapt to Ciocca culture, processes, and procedures With 52+ dealerships and growing, there are many opportunities for advancement. Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen. CIOCN123
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