Director, Quality Management

3 weeks ago


Durbin WV, United States Snowshoe Mountain Full time

Housing: Affordable on-mountain employee housing available for rent.
Start Date: Hiring Immediately
This is a Full Time Year Round Position
Schedule: May require working early mornings, weekends, and holidays

Free skiing and snowboarding privileges at Alterra resorts + Free Ikon base pass
~30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
~ Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more


Oversee training programs by developing and improving pre-season training, online modules, and curricula for new hires and rehires.
Support the Training Manager in executing training initiatives and establish schedules for new staff.
Conduct orientations and training, including on-snow sessions and policy seminars.
Create teaching methodologies for the Snowshoe Ski and Snowboard School.
Implement quality control programs for lesson products.
Facilitate ongoing training, performance assessments, and coaching for staff.
Collaborate with marketing on promotional materials and maintain communication about performance.
Develop training manuals and hold meetings to manage staffing effectively.

4 years teaching skiing and/or snowboarding


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