Chief Underwriter

2 weeks ago


San Antonio TX, United States USAA Full time

Why USAA?Responsible for leading a team in setting USAA Life Company underwriting policy in support of the Chief Life Underwriter and other senior executives in setting USAA Life Company underwriting policy. Assures policies, guidelines and risk classification procedures are aligned with expected mortality and morbidity performance. Accountable for assisting the Chief Life Underwriter in overseeing and facilitating the ongoing transformation of the underwriting process to create sustainable and delightful member experiences, focused on reducing cycle time, eliminating process friction, and optimizing automated underwriting decision-making. Provides day-to-day supervision and management support for the Life Company underwriting department.
Creates and provides oversight and supervision of, internal underwriting operating guidelines and procedures in support of mortality management policy. 
Establishes medical underwriting policies and practices in conjunction with Chief Life Underwriter and Medical Directors.
Provides executive thought leadership on complex and unique underwriting cases and contestable claims.
Accountable for overseeing and conducting ad-hoc mortality and risk classification trend analyses.
As a project sponsor for the underwriting innovation journey, provides oversight and is accountable for delivering defined benefits while staying within budget and timeline parameters. 
Provides creative input and applies sound underwriting judgment in consideration of new and emerging technologies to potentially transform the underwriting process.
Leads the development of the Life Underwriting Policy team toward optimization of automated underwriting decision-making. 
Accountable for monitoring existing underwriting automation platform for performance and controls and identifies enhancements to improve the overall member experience.
Responsible for validating underwriting rule changes to underwriting system to ensure adherence to Life Company and/or USAA risk tolerance.
Ensures compliance with legislation and regulation regarding life insurance underwriting policies, practices and procedures.
Builds and leads a team of underwriting professionals responsible for results delivery through recruiting, development, retention, coaching and performance management.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Bachelor’s Degree; 10 years of life insurance underwriting experience with in-depth understanding of medical, non-medical and financial underwriting principles and practices.
~4 years of people leadership experience in a life insurance underwriting function to include building, managing and/or developing high-performing teams.
~ Executive-level business acumen in the areas of underwriting policy, innovation and life insurance industry practices, emerging trends, major issues and regulatory considerations.
~ Extensive experience in evaluating new underwriting data sources with an emphasis on electronic health data.
~ Experience developing and utilizing accelerated underwriting processes, including the use of data analytics and third-party evidence providers (e.g., 10,000,000 or more of Life Insurance Approval authority.
~ Underwriting process improvement and operational efficiencies.
Expertise in Electronic Health Record integration.
Underwriting Automation Rules development and implementation.
Data Driven Underwriting Decision making experience.

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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