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Broadband Network Technician I

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Crestwood IL, United States Astound Broadband Powered Full time

Broadband Technician I Crestwood, IL Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone. This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing. The BNT I is required to maintain documentation as needed. This role participates in a 24/7 on-call rotation. Where you will work: This position will be based in Astounds Crestwood, IL office, and would be an in office/field role. A Day in the Life of the Broadband Technician: Detect, troubleshoot and resolve system outages Emergency coax restoration Underground cable Maintenance (power supply, actives) Leakage Splicing Documentation Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program ( after1 year employment $4,000.00 per calendar year) Employee discount program ( If in our serviceable) Benefits listed above are for regular full-time positions Perks of the position : On the job training (Ladder Safety, IDOT Certification) Home Garaging ( If you qualify) Provided tools, uniforms, and work truck Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO : Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. Education Required High School or better in General Studies Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)