Current jobs related to Global UX Designer Expert Senior Manager - Boston MA - Boston Consulting Group

  • Global UX Designer Senior Manager

    3 months ago

    Boston, United States Boston Consulting Group Full time

    WHAT YOU'LL DO As a key member of BCG’s Global IT UX Center of Expertise (CoE), you will design the user experience for the firm's Gen AI portfolio. Your work will drive the creation of virtual assistants and large language models (LLMs) across the consulting case team lifecycle, leveraging Gen AI technologies to enhance productivity and provide a...

  • Senior UX Design Manager

    4 weeks ago

    , MA, United States SharkNinja Full time

    Senior Manager, UX Design and ResearchWe are seeking a highly skilled and experienced Senior Manager, UX Design and Research to lead our user experience design and research efforts. This role will be responsible for developing and implementing a comprehensive UX strategy that aligns with our business goals and customer needs.Key Responsibilities:UX Strategy...

  • Senior UI/UX Designer

    4 weeks ago

    Needham, MA, USA, United States SharkNinja Full time

    Job Title: Senior UI/UX DesignerWe are seeking a highly skilled Senior UI/UX Designer to join our dynamic and growing industrial design team at SharkNinja. As a Senior UI/UX Designer, you will play a pivotal role in shaping the user experience for our diverse range of household products, ensuring they are intuitive, engaging, and seamlessly integrated into...

  • Senior UX/UI Designer

    3 days ago

    Boston, Massachusetts, United States Code Metal Full time

    We're seeking a talented Senior UX/UI Designer to lead the design of engaging user experiences for our cutting-edge products. As a key member of our team, you'll collaborate with stakeholders to develop design solutions tailored to real-world applications.Key Responsibilities:Design intuitive user interfaces for next-generation tools, such as IDEs and other...

  • Senior UX Design Director

    3 days ago

    Boston, Massachusetts, United States Netpace Full time

    Job Title: Senior UX Design DirectorAt Netpace, we're seeking a highly skilled Senior UX Design Director to lead our UX design team in creating innovative and user-centered designs for our digital products and services.Responsibilities:* Conduct user research and create user personas to inform design decisions* Develop wireframes, prototypes, and...

  • UX Design Specialist

    2 months ago

    Boston, Massachusetts, United States Liberty Mutual Insurance Full time

    About the RoleWe are seeking a highly skilled Senior Product Designer to join our UX Product Design team at Liberty Mutual Insurance. As a key member of our team, you will be responsible for designing customer servicing experiences across multiple lines of business for our customer service representatives and independent agents.Your Key...

  • UX Designer

    1 week ago

    Boston, United States Beacon Hill Full time

    Our client, an industry leader in the financial space, is looking to hire a UX Designer on a long-term contract basis. This is a hybrid role based in Boston, MA and will be onsite several days per week.This role has potential to convert to permanent for the right candidate. Responsibilities:This person will be responsible for designing user experiences, user...

  • Senior UX Writer

    1 month ago

    Boston, United States Rapid7 Full time

    As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments.We are looking for a spirited Senior UX Writer to plan, track, and create connected learning experiences for our customers. We’re seeking a writer that deeply understands customer challenges and expertly...

  • Senior UX Product Designer

    2 weeks ago

    Boston, Massachusetts, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Senior UX Product Designer to join our team in Boston. As a key member of our UX team, you will be responsible for designing and developing user-centered solutions for our web and mobile applications.Key Responsibilities:Collaborate with cross-functional teams to understand business objectives and goalsDevelop and...

  • Senior UX Product Designer

    2 weeks ago

    Boston, Massachusetts, United States TEKsystems Full time

    Job OverviewAs a Senior UX Product Designer at TEKsystems, you will play a key role in shaping the user experience of our web and mobile applications. With a strong background in product design and a passion for user-centered design, you will work closely with the product team to understand business objectives and goals, and use your design skills and user...

  • Senior Innovation UX Designer

    2 weeks ago

    Boston, Massachusetts, United States Goli Tech Full time

    Job Title: Senior Innovation UX DesignerWe are seeking a highly skilled Senior Innovation UX Designer to join our team at Goli Tech. As a key member of our Innovation team, you will be responsible for designing and developing innovative user experiences that drive business growth and customer satisfaction.Key Responsibilities:Collaborate with...

  • UX Designer

    3 weeks ago

    Boston, United States Kforce Technology Staffing Full time

    RESPONSIBILITIES:Kforce has a client that is seeking a UX Designer in Boston, MA.Key Tasks:* UX Designer will manage the definition of the design work and deliver business outcomes across multiple product teams, with some guidance and coaching* An opportunity to work with accomplished, experienced designers and build your skills as you go* Partner with user...

  • UX Designer

    4 months ago

    Boston, United States Fidelity TalentSource LLC Full time

    UX Designer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Designer in our Boston, MA or Smithfield, RI locations.  The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing...

  • Senior Product Designer

    1 week ago

    Boston, Massachusetts, United States Liberty Mutual Insurance Full time

    About the RoleWe are seeking a Senior Product Designer to join our UX Product Design team working across Service Experience. As a key member of our team, you will focus on customer servicing experiences across multiple lines of business for our customer service representatives and independent agents.Your work will feature ease of use, employ best-in-class...

  • Senior UX Designer

    4 days ago

    Boston, Massachusetts, United States athenahealth Full time

    About the RoleWe are seeking a highly skilled Senior UX Designer to join our Clinician Experience team at athenahealth. As a key member of our team, you will be responsible for designing and delivering features that enhance the experience of ambulatory practice clinicians and staff.Key ResponsibilitiesPlan and conduct user research to inform strategy and...

  • Senior UX Designer

    1 week ago

    Boston, Massachusetts, United States WHOOP Full time

    Unlock Human Performance with WHOOPWe're on a mission to empower members to perform at a higher level through a deeper understanding of their bodies and daily lives. As a Senior UX Designer on our Core App Team, you'll play a crucial role in enhancing and enriching the experience of our members.Responsibilities:Contribute to the design and development of...

  • Senior UI/UX Designer

    4 days ago

    Boston, Massachusetts, United States Saviance Full time

    About the JobSaviance is seeking a skilled UI/UX Designer to help design and deliver cutting-edge graphics for web-based and mobile applications.You will bring expertise and understanding in business processes and leverage that knowledge along with new techniques and methods to become a trusted advisor to the development team.You will bring the knowledge and...

  • Sr. UX Designer

    4 weeks ago

    Boston, United States NurseHub Full time

    This is a contract to perm opportunity (30 day contract)About UsAt NurseHub, our mission is to end America's nursing shortage by providing online educational resources for every step of the nursing journey. NurseHub provides asynchronous online courses to current and future nursing students across the US, including standardized test prep, academic...

  • Sr. UX Designer

    1 week ago

    boston, United States NurseHub Full time

    This is a contract to perm opportunity (30 day contract)About UsAt NurseHub, our mission is to end America's nursing shortage by providing online educational resources for every step of the nursing journey. NurseHub provides asynchronous online courses to current and future nursing students across the US, including standardized test prep, academic...

  • Sr. UX Designer

    4 months ago

    Boston, United States NurseHub Full time

    This is a contract to perm opportunity (30 day contract)About UsAt NurseHub, our mission is to end America's nursing shortage by providing online educational resources for every step of the nursing journey. NurseHub provides asynchronous online courses to current and future nursing students across the US, including standardized test prep, academic...

Global UX Designer Expert Senior Manager

3 months ago

Boston MA, United States Boston Consulting Group Full time
WHAT YOU'LL DO

As a member of BCG’s Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences.

Key Responsibilities:

Service Design Development:

  • Develop service design blueprints and guidelines to ensure consistency across services.

  • Utilize user journey mapping, needs and sentiment analysis, and other tools, methods, or processes to understand and define end-to-end UX.

User Research & Analysis:

  • Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points.

  • Analyze user feedback and usage data to inform design decisions.

  • Create meaningful and actionable insights into our employees’ behaviors, needs, expectations, and pain points.

Collaboration:

  • Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving.

  • Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team’s broader strategic initiatives.

Testing & Iteration:

  • Gather feedback to refine and improve service designs.

  • Iterate on designs based on user feedback and analytics to enhance the user experience.

Innovation & Trends:

  • Stay updated with the latest design trends, tools, and technologies.

  • Advocate for and implement best practices in user-centered design and Lean UX.

YOU'RE GOOD AT

Skills:

  • Expertise in user journey mapping, needs and sentiment analysis, and other service design tools.

  • Strong understanding of user-centered design principles and methodologies.

  • Strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams.

Personal Attributes:

  • Innovative thinker with a passion for solving complex problems.

  • Self-motivated with the ability to manage multiple workstreams simultaneously.

  • Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment.

  • Outcome-driven and focused on solving user and business problems.

  • Evangelist for UX practices with an empathetic nature to champion the voice of the customer.

  • Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines.

  • Ability to navigate high levels of ambiguity.

  • Hands-on practitioner able to think conceptually and work practically.

  • Compelling visual storyteller and communicator.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Qualifications:

  • Bachelor’s degree in Product Design, Service Design, or equivalent experience. Master’s degree preferred.

Experience:

  • Minimum of 7 years of commercial experience in service design or UX design, preferably in a large, global enterprise.

  • Proven experience in research and analysis to create actionable insights.

  • Practical knowledge of iterative design methods and processes that follow a Lean UX approach.

  • Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders.

YOU'LL WORK WITH
BCG’s information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.