Johnson Controls: Sprinkler Service Technician I
4 weeks ago
What we offer:
· Competitive Starting Pay
· Paid Training
· Global Advancement Opportunities
· Company Vehicle (as applicable)
· Referral Bonuses
· Comprehensive Benefits
· Medical/Dental/Vision insurance
· Health Savings Account (HSA)
· Life Insurance
· 401(k) savings plan with company match
· Short-Term and Long-Term Disability
· Employee Assistance Program
· Wellness Program
· And More
What you will do
~ Receive se rvice calls from Service Resource Center, including a brief description of equipment/system malfunctions.
~ Contact customer representative and ascertain equipment/systems problems.
~ Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
~ These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
~ Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
~ Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
~ Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
~ Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
~ Participate in a scheduled On-call rotation.
~ Perform other duties as assigned.
What we look for
~5 years of documented experience in Fire Sprinkler/Suppression industry
~ Experience in reading and interpreting blueprints, submittals, and operational/product manuals
~ High School Diploma or equivalent required
~ Must be willing to travel.
~ Ability to follow verbal and written instructions Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
~ Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
~ Ability to work flexible hours including weekends to meet customer requirements
~ Able to participate in an on-call rotation schedule Overnight travel will be required
~ Demonstrate a high level of customer service Maintain truck inventory to ensure timely response to customer needs
~ Ability to adhere to, implement, and always follow safety guidelines and procedures.
~ Strong organizational skills, positive attitude, and an ability to learn quickly
~ Possess a valid driver’s license and driving record that meets company requirements
~ Able to pass a pre-employment background and drug test
~ Must possess and retain current State Fire Protection License or Journeyman License valid
Preferred
~ NICET Level II
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