Head of Legal Project Management

1 month ago

Pasadena CA, United States Paycom Full time

Paycom provides employees health insurance at an employee cost of $1 per-pay-period, a 401(k) plan with company match, available flexible spending accounts, $50,000 basic life and AD&D, paid vacation, holidays and sick leave, employee stock purchase plan, paid family leave, and many other available benefits.
The Transition Project Manager (internally known as Transition Specialist Representative) leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. They lead communications with internal and external stakeholders and project personnel, ensuring timely and accurate completion of the project.
Workload & Project Management:
Defines a detailed implementation plan for all customers which includes the goal of 100% employee usage
Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.
Achieving results by organizing time effectively and utilizing self-management habits that lead to increased productivity.
Managing and allocating resources to ensure work is completed efficiently and effectively on or before deliverable deadline(s).
Holds internal and external partners accountable to project objectives and timelines
Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met
Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)
Leads the internal implementation team in the creation and execution of employee usage strategies
Risk Management
Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures
Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards
Proactively anticipates client(s) needs and assesses risk
Keeps management informed of any significant client problems
Training & Mentoring:
Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)
Promotes the use of Paycom HCM products through training on site or via web meeting
Change Management
Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization
Holds internal and external partners accountable to project objectives and timelines
Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses
Answers standard to complex questions under limited supervision
Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls
Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)
Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management
Attends and leads meetings as required (on site and/or web meeting)
Maintains a positive attitude with all Paycom personnel and management
Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook
Travel:
Up to 50% travel may include overnight on all avenues of transportation (plane, train and/or automobile)
Required to attend in person New Hire, Regional and Department training
Bachelors degree
Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable program
Ability to perform job duties with moderate supervision
Bilingual preferred; able to read, write, and speak Spanish and/or French proficiently
Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms
Detail oriented and consistently delivers high quality results
Intermediate project management and planning skills
Excellent time management skills
Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.

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