Bilingual Customer Service Analyst
3 weeks ago
We are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and Spanish and have a passion for helping others.
Answer incoming calls from customers and provide assistance in a professional and courteous manner
- Handle customer inquiries, complaints, and provide appropriate solutions
- Conduct data entry and maintain accurate customer records
- Follow company policies and procedures to ensure consistent service delivery
- Provide product information to customers and promote additional services as needed
- Previous experience in a call center or customer service role is preferred
- Strong phone etiquette skills with the ability to handle high call volumes
- Bilingual proficiency in English and Spanish is required
- Excellent communication skills, both verbal and written, in both languages
- Proficient in data entry and computer skills
If you are a motivated individual with excellent communication skills in both English and Spanish, we encourage you to apply for the position of Bilingual Call Center Representative. We offer competitive pay, comprehensive training, and opportunities for career advancement. Job Types: Full-time, Contract
13 per hour
Dental insurance
~ 8 hour shift
~ Monday to Friday
Ability to Relocate:
~ Relocate before starting work (Required)
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