Senior Manager, Data Quality Management
4 weeks ago
Serving the needs of all families with young children,Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. The Talent Development Senior Manager is responsible for supporting our talent development efforts across global distribution centers, retail stores, and field leaders. This position leads the strategic design, development, and content creation of talent development initiatives and programs. Leverages company initiatives and program content when applicable across distribution centers and the retail field teams globally.
This role reports to the VP, Talent Development and is primarily based in our Buckhead office with up to 20% travel to our Distribution Centers as needed.
90% - Leads the design, development, and implementation of the Learning and Development Strategy for Global Retail Stores and Distribution Centers
Conducts regular business needs analysis for the Retail field and Distribution Centers to ensure the customer and client experience are met
Builds breakthrough programs, training, and solutions to enable business growth and greater efficiency based on findings
Builds and leads high-quality Talent Development programs and learning curricula globally to meet specific business needs and organizational priorities (e.g., orientation programs, onboarding curriculum, leadership academies, management development, learning content, skill-based education, performance management, succession planning, career development)
Defines development objectives and activities
Creates custom content and designs education sessions
Owns the process of liaising with the center of excellence leader, building strategic roadmap annually, and implementing the strategic plan
Coaches, facilitates, and leads new rollout of education sessions, workshops, and meetings for Retail Field/ Store and Distribution Center leadership in-person and virtually
Leads key engagement initiatives in partnership with local HR to implement across client groups. Responsible for development, stakeholder management and executing project plans
Partners closely with local HR in Retail Regions and Distribution Centers to enable delivery of content and program (i.e., Designs, reports, and provides insights on talent development measures and metrics
Provides data and insights regularly to stakeholders (Operations, HR, Talent Development Leadership)
10% - Leads special projects supporting additional areas as part of the Talent Development Team
Strong strategic planning, project, and process management skills
Strong content development and facilitation skills; strong planning and organizational skills
Strong presentation writing (PowerPoint) and Excel skills
Bachelor’s degree required; concentration in Organizational Development preferred
Retail, DC or Multi-Unit experience preferred
5-8 years of experience in a related field
Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
Career Development: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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