Head of HR Business Operations

4 weeks ago


Phoenix AZ, United States Maricopa County Full time

Application Deadline
This position is not eligible for overtime compensation.
Human Resources
The Director of HR Technology Operations partners closely with HR to design and analyze business processes, recommend and deploy new HR IT solutions, manage HR data within various systems, resolve system issues, and lead enterprise change management efforts. The Director of HR Technology Operations must have a strong service orientation, sound project management skills, and the ability to work on multiple projects/initiatives concurrently. You will collaborate with members of our HR Services team, HR Business Partners, Learning and Development, Talent Acquisition, IT departments, and other stakeholders to deliver system solutions that will help our organization become more efficient and effective.
We make government better
Our HR professionals are committed to collaborating with County leadership, employees, and citizens to create a work environment characterized by trust, integrity, and innovation. We understand that people are more than professionals, so we strive to help our employees maximize their full potential in life and the workplace. Our work culture seeks to enrich our employees' lives through additional education, benefits, wellness, and employment. We lead the way with outside-the-box solutions while providing best-in-class HR service.
We are Maricopa County Human Resources, transforming government jobs to feel like anything but government. We are not afraid to get our hands on new technology and systems and are willing to take the time to study and learn from others. Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.Bachelor's degree in computer science, computer information systems, business administration, project management, or a related field.
Six years of experience managing IT projects or IT systems analysis, design, or programming to include two years of supervisory experience.
Candidates with Workday experience preferred.
Plan and direct the organization’s ongoing HR systems administration to support short and long-range HR goals in a dynamic environment
Provide leadership over the HRIS team in support of daily HRIS business operations and projects
With the support of the HR team, develop and manage project scopes, costs, schedules, internal staffing, and communication/change management plans
Partner with stakeholders and subject matter experts from other offices/departments and operational teams to address and provide solutions to business needs
Act as an advisor and partner to HR leaders to understand their operational issues and opportunities and create automated solutions to scale business operations and ensure compliance
Partner with colleagues in HR, IT, and other enterprise teams and cross-functional stakeholders to define business requirements and translate business needs into multi-year and tactical system implementation plans, including project prioritization, scheduling, and resource planning
Partner with consultants who are hired to supplement IT project activities
Manage enterprise HR data with a focus on data quality and driving improvements to provide efficient, effective, and compliant HR systems
Own data quality and ongoing data improvements to deliver accurate and reliable workforce data with corresponding workforce reporting and analytics
Manage data integrity in systems by developing audit processes to analyze and identify data issues
Hybrid telework and alternate work schedules available after the initial training period
Work is performed in an office environment
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive


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