Digital Services Support Representative

4 weeks ago


Phoenix AZ, United States KETER ENVIRONMENTAL SERVICES LLC Full time

The primary responsibilities of the Customer Service Representative I include scheduling permanent and temporary service for commercial customers, researching and resolving service problems, and coordinating schedules with vendors.
Other duties may include assisting with special projects, resolution of billing discrepancies with vendors, and other tasks as assigned.
*****This position is 5 days a week in our Phoenix, AZ office *****
Customer Service Duties include:
Provide excellent service to every customer, via telephone and email
Schedule service requests
Work with vendors to ensure proper service levels are established and maintained
Previous customer service experience is required; Be self-motivated and able to work independently, and be organized and flexible
Must be PC proficient, including database management, email, and internet-based systems.



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