Principal Engineer, Service Delivery

4 weeks ago

Somerville MA, United States Dell Full time

Principal Engineer, Service Delivery

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities

Join us as a Principal Service Delivery Engineer on our Professional Services team in Round Rock, Texas, to do the best work of your career and make a profound social impact.

As a Service Delivery Principal Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

 
Coordinate the activities of technical solution team members to meet contract obligations, ensuring that full life cycle delivery costs are within the service level agreement
facilitating continuous improvement
Build and sustain effective communications with all partners and cross-functional teams, maximizing the customer experience and relationships
Develop strategic account growth plan along with sales and Global Services SMEs, identifying and pursuing potential sales opportunities
Be an experienced Service Delivery Engineer, with a strong history of resolving complex issues along with proven problem solving and negotiation skills
Strong experience in Broadcom(VMware) Products especially in Horizon Virtual Desktop space 3+ year experience
Experience with Dell converged and Hyper-converged Platform administration (VxRail, PowerFlex), Storage and software defined storage (ScaleIO/VSAN), Windows and Linux Administration
Cloud provider administration (AWS, Azure, Google)DevOps experience in scripting and automation is a plus
Have strong organizational and planning skills, being able to coordinate teams across all program activities


 

8 to 12 years of related experience along with a Bachelor’s degree or equivalent experience
• If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Read the full Equal Employment Opportunity Policy here.

#LI-Remote
Dell’s Flexible & Hybrid Work Culture
We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way.

  • Principal Mechanical Engineer

    7 days ago

    Somerville, United States Formlabs Full time

    Principal Mechanical EngineerDepartment: Engineering Location: Somerville, MATo reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. As a Principal Mechanical Engineer you will be defining and creating...

  • Principal Mechanical Engineer

    5 days ago

    Somerville, United States Formlabs Full time

    Principal Mechanical Engineer Department: Engineering Location: Somerville, MA To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. As a Principal Mechanical Engineer you will be defining and...

  • Principal Data Engineer

    4 days ago

    Boston, MA, United States Commonwealth of Massachusetts Full time

    The Executive Office of Technology Services and Security (EOTSS) places our customers and constituents at the heart of everything we do. We offer responsive digital services and productivity tools to more than 40,000 state employees, who provide essential information and services to the citizens of the Commonwealth. We also serve constituents, providing...

  • Principal Quality Engineer

    1 week ago

    Somerville, Massachusetts, United States Michael Page Full time

    About Our Client The Client is located in Middlesex County, Massachusetts and is rapidly growing company that focuses on advanced additive manufacturing technology that represents the future. They do 3D printing & manufacturing for a number of sectors - everything from medical devices to luxury fashion. Job Description Key Responsibilities of the Principal...

  • Principal Embedded Software Engineer

    2 weeks ago

    Somerville, Massachusetts, United States RISE Robotics Full time

    Founded in 2011 by graduates of Massachusetts Institute of Technology (MIT) and Rhode Island School of Design (RISD), RISETMRobotics is a high-growth technology company backed by The Engine, a Tough Tech venture capital fund built by MIT, Greentown Labs, and Techstars. RISETMRobotics is leading the way to Zero Emission heavy machinery by providing the...

  • Principal Embedded Software Engineer

    3 days ago

    Somerville, United States Rise Robotics Full time

    Founded in 2011 by graduates of Massachusetts Institute of Technology (MIT) and Rhode Island School of Design (RISD), RISE™Robotics is a high-growth technology company backed by The Engine, a Tough Tech venture capital fund built by MIT, Greentown Labs, and Techstars. RISE™Robotics is leading the way to Zero Emission heavy machinery by providing the...

  • Principal Embedded Software Engineer

    2 weeks ago

    Somerville, United States RISE Robotics Full time

    Job DescriptionJob DescriptionFounded in 2011 by graduates of Massachusetts Institute of Technology (MIT) and Rhode Island School of Design (RISD), RISE™Robotics is a high-growth technology company backed by The Engine, a Tough Tech venture capital fund built by MIT, Greentown Labs, and Techstars. RISE™Robotics is leading the way to Zero Emission heavy...

  • Principal Data Engineer with Azure Data Lake

    3 weeks ago

    Somerville, United States Mastech Digital Full time

    TITLE: Azure Data Lake Principal Architect/Principal Data EngineerLOCATION: Somerville MA (HYBRID): 1-2x a week onsite - Hours: 8:30am-5pmType: PERMSalary range: $150K (Depending on Exp) *** Candidate needs to have experience doing solution architecture on Azure. The customer has a mature data platform currently and this person will be responsible for all...

  • Principal Data Engineer with Azure Data Lake

    3 weeks ago

    Somerville, United States Mastech Digital Full time

    TITLE: Azure Data Lake Principal Architect/Principal Data EngineerLOCATION: Somerville MA (HYBRID): 1-2x a week onsite - Hours: 8:30am-5pmType: PERMSalary range: $150K (Depending on Exp) *** Candidate needs to have experience doing solution architecture on Azure. The customer has a mature data platform currently and this person will be responsible for all...

  • Principal/Senior Embedded Software Engineer

    1 week ago

    Somerville, United States Engtal Inc Full time

    Job Description: Principal/Senior Embedded Software Engineer Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. My client is seeking a highly experienced Principal Embedded Software Engineer to lead the architectural design and development of customer-facing applications and deployments,...

  • Principal/Senior Embedded Software Engineer

    2 weeks ago

    Somerville, United States Engtal Full time

    Job Description: Principal/Senior Embedded Software EngineerMy client is seeking a highly experienced Principal Embedded Software Engineer to lead the architectural design and development of customer-facing applications and deployments, shaping the future of embedded systems. In this pivotal role, you will drive the design, development, and integration of...

  • Principal/Senior Embedded Software Engineer

    2 weeks ago

    Somerville, United States Engtal Full time

    Job Description: Principal/Senior Embedded Software EngineerMy client is seeking a highly experienced Principal Embedded Software Engineer to lead the architectural design and development of customer-facing applications and deployments, shaping the future of embedded systems. In this pivotal role, you will drive the design, development, and integration of...

  • Principal/Senior Embedded Software Engineer

    2 weeks ago

    Somerville, United States Engtal Full time

    Job Description: Principal/Senior Embedded Software EngineerMy client is seeking a highly experienced Principal Embedded Software Engineer to lead the architectural design and development of customer-facing applications and deployments, shaping the future of embedded systems. In this pivotal role, you will drive the design, development, and integration of...

  • Principal DevOps Engineer

    4 days ago

    Boston, MA, United States Apollo Solutions Full time

    Principal DevOps Engineer/SRE Apollo Solutions have partnered with a disruptive early stage AI/ML start-up backed by top tier venture capital. In this role, you will be working closely with their founders and founding engineers to ensure fast, secure and reliable features can be delivered as well as building their infrastructure to feature massive...

  • Principal DevOps Engineer

    4 days ago

    Boston, MA, United States Apollo Solutions Full time

    Principal DevOps Engineer/SRE Apollo Solutions have partnered with a disruptive early stage AI/ML start-up backed by top tier venture capital. In this role, you will be working closely with their founders and founding engineers to ensure fast, secure and reliable features can be delivered as well as building their infrastructure to feature massive...

  • Principal Software Engineer

    1 week ago

    Waltham, MA, United States Pegasystems Inc Full time

    Principal Software Engineer Principal Software Engineer (Multiple Openings) (Waltham, MA) for Pegasystems Inc. to engage in a variety of technological initiatives that incl new feature dsgn & dvlpmt, automated test creation, cloud-based dvlpmt pipeline enhancements, & long-term product maintenance. Reqs Bachelor's deg in Comp Sci, Comp Engg, Electronic Engg...

  • Principal Data Engineer

    4 days ago

    Boston, MA, United States Dice Full time

    Dice is the leading career destination for tech experts at every stage of their careers. Our client, iTech Solutions, is seeking the following. Apply via Dice today! Azure Data Lake Principal Architect Hybrid Position 1-2x a week onsite at client Direct Hire/Perm Hours: 8:30am-5pm Candidate needs to have experience doing solution architecture on Azure....

  • Principal Robotic Systems Integration Engineer

    1 week ago

    Somerville, United States Formlabs Full time

    Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Our printers sit in the middle of a robotic ecosystem of software, mechanical, optical, and electrical components. Ensuring printer success requires deep technical knowledge of mechatronics as well as an...

  • Principal System Planning Engineer

    4 days ago

    Boston, MA, United States National Grid Full time

    Every day we deliver safe and secure energy to homes, communities, and businesses. We connect people to the energy they need for the lives they live. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. At National Grid Ventures, we aim to create an...

  • Principal Full Stack Software Engineer, Options Overlay

    5 days ago

    Boston, MA, United States Fidelity Investments Inc. Full time

    Principal Software Engineer – Options Overlay Team Fidelity Asset Management Solutions (FAMS) is looking for a Principal Software Engineer to join a full stack dynamic engineering team. You will be a hands-on lead developer contributing to building a suite of Micro-Services and UIs (User Interface), whilst also leading the squad on technical direction,...