Case Manager Supervisor-Bilingual
3 weeks ago
Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035
As Case Manager Supervisor, you’ll provide leadership to the Case Mangers at one of our temporary housing (shelter) facilities. You’ll lead the team in delivery of a comprehensive program of on-site and/or community-based services to ensure that our residents receive the maximum benefit from their stay in one of our shelters. Services provided will include assessment, counseling, service planning, and linkages with entitlement, mental health, substance abuse, employment, medical, educational, child care, and early childhood services including facility based day care and recreational services. Your primary goal will be the successful and expeditious placement of our residents in permanent housing and the enhancement of their self-sufficiency.
Ensuring the delivery of quality and appropriate services to clients through case conferences, team meetings, supervision, and case record audits.
• Reviewing all resident complaints and incident reports and ensuring follow-up on all findings.
• Identifying and documenting staff development issues and ensuring staff completion of agency-mandated courses, core curriculum, and other indicated training.
• Bachelor's degree in social work or a related field OR equivalent experience and skills.
• Strong verbal, writing, and negotiating skills, with experience in advocacy and mediation.
• Computer literacy, particularly with Microsoft Office applications.
• Able to provide evening and weekend coverage as needed.
Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
• At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
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