Intern- Field Application Engineer

3 weeks ago

Davis CA, United States Congruent Full time

About Bonsai RoboticsBonsai Robotics' mission is to create the next leap forward in agriculture equipment efficiency by creating a new ecosystem of semi-autonomous robotic machinery. Orchards are dusty, hazard-filled, and GPS-denied. The GPS-based autosteer features that have driven row crop efficiencies cannot function in orchards. Our vision, AI, and machine control systems offer human-level environment understanding and local navigation capabilities and will be the platform for a new wave of innovation in agricultural production and management systems.We simultaneously solve twin crises impacting nut growers and most of specialty agriculture: there is not enough human labor when you need it, and operational expenses are growing dramatically. Our state-of-the-art technology empowers orchard managers to optimize their operations, dramatically reduce operational expenses, and increase profitability. We are pursuing a Bonsai Inside strategy, and partnering with the largest orchard Original Equipment Manufacturers (OEMs) in the retrofitting of existing machines and design of new form factors.Bonsai machines are operating in the field today, performing harvest and off-harvest tasks for our growers and partners. These autonomous systems are changing the way growers interact with their equipment, their fields, their dealers, and the OEMs who make their machinery. Bonsai is committed to the success of growers who share the vision of autonomy-enabled agriculture and choose to own and operate Bonsai-enabled machines.We are looking for someone with experience in agriculture, customer service, customer success, machinery, and/or field operations who is interested in growing their hands-on skills in the field. You will assist the team that owns end customer success using Bonsai products in their business and operations, ensuring that growers have a positive experience and reap the benefits of the autonomy revolution. Strong candidates will exhibit the following key traits:Experience with agriculture operations and equipmentExperience working with growers, farmers, etc in planting, maintaining, and harvesting cropsExperience in customer service and/or working with customers to solve problems and ensure outcomesStrong verbal and written communication skillsExperience troubleshooting and fixing malfunctioning equipmentAbility and willingness to travel in CaliforniaBonus points for: Experience developing repeatable and scalable processesExperience interfacing with engineers, business development teams, etcExperience with orchard and vineyard operations and equipmentExperience in nut orchards (almonds, walnuts, pistachios, etc)Experience in orchard or field managementExperience driving and operating orchard machines like shakers, sweepers, harvesters, shuttle trucks, etcCurrent or past Class A Commercial LicenseExperience designing, developing, and/or operating robotics or automation systemsExperience working with a ticketing system like Jira, Hubspot, Clickup, etcExperience working at a startupWhat you’ll do: Bonsai Robotics has identified short-term (3 - 6 months) projects that are suitable for all levels of intern experience. Possible project areas include:Work with growers to ensure successful implementation and ongoing use of Bonsai-enabled equipmentWork with engineering and technical teams to flag issues and ensure that they are fixed for growersOperate Bonsai-enabled equipment to overcome issuesGather grower feedback and communicate information to program and product management teamsTroubleshoot and fix malfunctioning equipmentSupport Bonsai internal testing and external demonstrations Location: Davis, CA, San Jose, CA, and Central ValleyBonsai Robotics values diversity, inclusivity, and excellence in hiring and strongly encourages candidates from traditionally underrepresented backgrounds to apply.The pay range for this role is:20 - 20 USD per hour (Gill Orchards)

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