Product Support Engineer II
Found in: Jooble US O C2 - 2 weeks ago
Product Support Engineer II - Full Time Contractor
~ Contract The Linux Foundation is creating the greatest shared technology investment in history by enabling open source collaboration across companies, developers, and users. We are the organization of choice to build ecosystems that accelerate open technology development and commercial adoption. The Linux Foundation Support team is looking for an experienced Service Desk Support Engineer II to improve and expand the support we provide to our growing number of projects. They will be focused on supporting customer escalations via Jira Service Desk, troubleshooting and solving more complex issues, and triaging and escalating to the appropriate internal software engineering team. This role is customer facing and will include support requests from the open source project community along with internal employee customers, with a focus on process management, and helping us streamline request management. Support open source community members, along with internal Linux Foundation clients, in various support queues as an escalation point for complex issues. Work with Product Engineering and IT Teams to understand how to diagnose common issues and determine the difference between user errors and application issues which require developer evaluation and response. Provide excellent support by taking ownership of requests to give quick resolutions in a warm, friendly manner Create, maintain, and update documentation for various support issues and runbooks. Analyze support queues to determine if there are any gaps in knowledge bases or request types and update as needed. Regularly report on outstanding and in progress issues to support, product, and infrastructure teams. Excellent English communication skills, written and spoken Bachelor’s degree in Computer Science related field or equivalent work experience 3+ years of relevant technical experience, preferably in highly secure, high availability environments Exceptional collaboration in a remote team environment Experience with Service Desks, Jira Service Management a plus Experience with Confluence or other Wikis Strong troubleshooting skills Experience with troubleshooting Access Control Systems and login systems Experience with AWS EC2, RDS, ELB, VPC, Lambda, API Gateway, DynamoDB, CloudWatch, and Container technologies Experience with Serverless applications a bonus Experience with Git on Github or GitLab Basic Shell scripting experience (Bash, Python) Understanding of DNS technologies and different record types Experience working in a highly visible support role and with widely distributed teams Experience with Infrastructure as Code, particularly Terraform or Puppet Experience working with open source projects a plus The Linux Foundation is a largely all-remote workforce that hires top-notch talent. We are as passionate about providing a flexible and supportive work culture as we are in Open Source Software. Collaboration is in our DNA, and we pride ourselves on being able to work closely together while not being tied to an office. #
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Product Support Engineer II
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Linux Foundation Co Full timeProduct Support Engineer II - Full Time Contractor Contract The Linux Foundation is creating the greatest shared technology investment in history by enabling open source collaboration across companies, developers, and users. We are the organization of choice to build ecosystems that accelerate open technology development and commercial adoption. The Linux...
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Product Support Engineer II
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Linux Foundation Full timeJob Description Job Description Company Description The Linux Foundation is creating the greatest shared technology investment in history by enabling open source collaboration across companies, developers, and users. We are the organization of choice to build ecosystems that accelerate open technology development and commercial adoption. Job Description ...
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Product Support Engineer II
1 day ago
San Francisco, United States Linux Foundation Full timeCompany Description The Linux Foundation is creating the greatest shared technology investment in history by enabling open source collaboration across companies, developers, and users. We are the organization of choice to build ecosystems that accelerate open technology development and commercial adoption. Job Description The Linux Foundation Support team is...
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Product Support Engineer II
2 weeks ago
San Francisco, United States Linux Foundation Full timeJob DescriptionJob DescriptionCompany DescriptionThe Linux Foundation is creating the greatest shared technology investment in history by enabling open source collaboration across companies, developers, and users. We are the organization of choice to build ecosystems that accelerate open technology development and commercial adoption.Job DescriptionThe Linux...
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Product Manager
7 days ago
San Francisco, United States The Product Folks Full timeLinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own...
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US_Device Engineer II
Found in: Talent US C2 - 2 weeks ago
South San Francisco, United States TalentBurst, Inc. Full timeIndustry: Medical DevicesPosition: Device Engineer IILocation: South San Francisco, CADuration: 12 months contract (+Possibility of extension)Executive SummaryThe Device Engineer II will be responsible for providing design, development and implementation support to project teams developing combination drug delivery devices for parenteral pharmaceutical...
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Device Engineer II
2 weeks ago
South San Francisco, United States TalentBurst, an Inc 5000 company Full timeIndustry: Pharma DevicesPosition: Device Engineer IILocation: South San Francisco, CA (High Possibility of hybrid schedule)Duration: 12 months contract (+Possibility of extension)Executive SummaryThe Device Engineer II will be responsible for providing design, development and implementation support to project teams developing combination drug delivery...
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Device Engineer II
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
South San Francisco, United States TalentBurst, an Inc 5000 company Full timeIndustry: Pharma DevicesPosition: Device Engineer IILocation: South San Francisco, CA (High Possibility of hybrid schedule)Duration: 12 months contract (+Possibility of extension)Executive SummaryThe Device Engineer II will be responsible for providing design, development and implementation support to project teams developing combination drug delivery...
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Device Engineer II
Found in: Appcast US C2 - 2 weeks ago
South San Francisco, United States TalentBurst, an Inc 5000 company Full timeIndustry: Pharma DevicesPosition: Device Engineer IILocation: South San Francisco, CA (High Possibility of hybrid schedule)Duration: 12 months contract (+Possibility of extension)Executive SummaryThe Device Engineer II will be responsible for providing design, development and implementation support to project teams developing combination drug delivery...
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Senior Product Engineer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Converge Full timeFull Time] Founding Product Engineer at Converge (United States) | BEAMSTART Jobs Founding Product Engineer Full Time Remote Work Stock Options Converge is building data infrastructure for online stores. We make it very easy for merchants to understand where their customers come from and help them optimize their customer acquisition. Add To Cart)...
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Senior Product Manager II, Media Access
Found in: Careerbuilder One Red US C2 - 4 days ago
San Francisco, CA, United States Hulu Full timeJob Posting Title:Senior Product Manager II, Media AccessReq ID:10080185Job Description:Job SummaryOn any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our...
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Production Engineer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Figma Full timeThe Production Engineering team focuses on end-to-end reliability, durability, scalability, and performance of Figma products and services. We’re looking for a Senior Engineer to scale and drive the initiatives and programs that support Figma’s production engineering efforts, allowing our product teams to rapidly deliver new features. This is a critical...
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US_Device Engineer II
1 week ago
South San Francisco, United States Apollo Professional Solutions Full timeJob Description The Device Engineer II will be responsible for providing design, development and implementation support to project teams developing combination drug delivery devices for parenteral pharmaceutical therapeutics. The candidate has technical expertise in the development and commercialization of drug-device combination medical products, and...
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US_Device Engineer II
6 days ago
South San Francisco, United States Apollo Professional Solutions Full timeJob Description The Device Engineer II will be responsible for providing design, development and implementation support to project teams developing combination drug delivery devices for parenteral pharmaceutical therapeutics. The candidate has technical expertise in the development and commercialization of drug-device combination medical products, and...
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Support Engineering Manager
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Retool Full timeWe’re growing our Support Engineering team quickly to keep up with the fast growth of our business. As we scale our team, we’re looking to bring on technical managers to build and lead groups of Support Engineers in solving our customers' hardest problems and helping them succeed on Retool. WHAT YOU'LL DO Our team takes a hands-on approach...
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Senior Product Manager II, Subscriber Acquisition
Found in: Careerbuilder One Red US C2 - 4 days ago
San Francisco, CA, United States Hulu Full timeJob Posting Title:Senior Product Manager II, Subscriber AcquisitionReq ID:10084422Job Description:On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our...
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Engineering
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Speak Full timeFull Time] Head of Engineering at Speak (United States) | BEAMSTART Jobs Head of Engineering Full Time Remote Work Stock Options We’re looking for a Head of Engineering for our San Francisco office to lead and manage our engineering team day-to-day, take our engineering practice to the next level, and grow it with top-tier talent. We’re...
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Technical Product Marketing Manager
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Deepgram Full timeFull Time] Technical Product Manager at Deepgram (United States) | BEAMSTART Jobs Technical Product Manager Full Time Remote Work Stock Options Deepgram is looking for a user-focused Technical Product Manager to support the strategy and implementation of Deepgram’s internal and external-facing products. As a Product Manager, you will drive...
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Senior Product Engineering A
Found in: Jooble US O C2 - 1 day ago
San Francisco, CA, United States Ellation, Inc. Full timeWe are seeking a highly motivated, enthusiastic and self-driven individual contributor to join our team as a Senior, Product & Engineering Operations reporting to the Senior Manager, Product & Engineering Operations. You will be instrumental in establishing efficient systems and processes to foster high performing teams within the Product & Engineering...
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Production Technology Engineer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Figma Full timeThe Production Engineering team focuses on end-to-end reliability, durability, scalability, and performance of Figma products and services. We’re looking for a Senior Engineer to scale and drive the initiatives and programs that support Figma’s production engineering efforts, allowing our product teams to rapidly deliver new features. This is a critical...