Renewal Support Seasonal Specialist

3 weeks ago

Dayton OH, United States RetireMed Full time

Are you ready to embark on a rewarding seasonal journey in the dynamic world of insurance? RetireMed is seeking dedicated individuals to join our team as a Seasonal Renewal Support Specialist. If you thrive in a fast-paced environment, excel in customer service and are eager to make a meaningful impact, this opportunity is for you

Seasonal Renewal Support Specialist

and Miamisburg office (9080 Springboro Pike)

Join us in a licensed seasonal advisor role within our dynamic insurance office environment. As a Seasonal Renewal Support Specialist, you will play a pivotal role in retaining RetireMed’s Medicare clients during the Annual Enrollment Period (AEP) which runs from October 15 through December 7. This individual contributor position involves responding to client inquiries via phone and conducting back-to-back appointments in person, over the phone, or via Zoom. Successful candidates will undergo comprehensive training, including the opportunity to obtain the Accident & Health Insurance license if not already licensed.

Respond to high volume client inquiries promptly and professionally via the phone queue.
Provide exceptional customer service to ensure client satisfaction and retention.
Adhere to company policies, procedures, and regulatory requirements.

Seasonal, hourly, non-exempt.
Location: in office position, reliable transportation required
Training provided: 8 weeks of paid comprehensive in-person training including a licensing course if not currently licensed. Position will not continue if the trainee does not pass the licensure course. 6 weeks of the training will be in the Miamisburg (Dayton area) office. Those selected to work in Blue Ash will be compensated for mileage (approximately $220/week for 5 days) and an hour additional pay for travel.
Seasonal position during the Annual Enrollment Period for Medicare which ends on December 7th.



Make a positive impact on clients’ lives by helping them navigate Medicare options.



Submit your resume and cover letter detailing your relevant experience and why you’re the perfect fit for the Seasonal Renewal Support Specialist position at hr@retireced.RetireMed is an equal opportunity employer committed to diversity and inclusion in the workplace.

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