Lead Project Manager

4 weeks ago

Phoenix AZ, United States USAA Full time

Why USAA?At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. As a dedicated Program Project Manager Lead, you will facilitate and own the execution and delivery of moderately to highly sophisticated non-IT work efforts intended to accomplish business goals and objectives within prescribed timeframes and budgets. Collaborates with key partners, vendors, and project/program teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to ensure objectives are met.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. Relocation assistance is not available for this position.
This position can work remotely in the continental U.S. with occasional business travel.
Drives implementation of moderately to highly complex work typically requiring confidentiality and enterprise-level insight to achieve strategic business goals and operational objectives.
Manages risk by using established risk management practices to address execution challenges associated with quality, schedule, and costs, in adherence with risk management framework.
Communicates with work efforts partners and executive/senior management and provides insight on issues through root cause analyses.
Facilitates collaboration on creative alternatives to project challenges with subject matter experts.
Develops, tracks, and leads all aspects of project budgets that may include vital capital expenditures, operational expenses, and labor funding requirements.
Manages ambiguity and consistently seeks to drive clarity amongst project collaborators.
Ensures compliance with company and regulatory policies and procedures.
Participates in work effort closure activities to determine benefit / business impact realization to include retrospective management.
Proactively manages risk by using work efforts management practices to address execution challenges associated with quality, schedule and cost and supports critical issue to resolve.
Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Bachelor’s degree; 8 years of proven experience in project or program management, including planning, tracking and delivery.
~ Expert knowledge of project management tools and methodologies.
~ Experience on project and program management and execution experience delivering complex work efforts working with recognized program and/or project methodologies (i.e. Waterfall and Agile).
~ Collaboration skills in a matrixed environment including providing consultative guidance to help solve enterprise level issues.
~ Extensive experience leading complex projects with significant number of results including information technology and dependencies across organization; Extensive understanding of risk management policies and procedures.


US military experience through military service or a military spouse/domestic partner
Experience presenting high level information to partners and executives
Professional experience coordinating large and complex project using JIRA/JWM/Confluence
Independent and self-sufficient time management skills, experience tracking and monitoring their time, as well as an understanding of the effort other partners need/complete on their projects
Ability to identify and mitigate potential risks throughout the lifecycle of a project - be able to communicate and monitor those risks

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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