Online System Trainer

2 weeks ago


Lawrenceville GA, United States Synergy America Full time

Our client is looking for a Technical Trainer for a long term contract role in Lawrenceville, GA . The Technical Trainer will be responsible for developing and deploying a technical training program for client employees based on the software, systems, and equipment utilized within our organization. The responsibilities of the Technical Trainer will include developing a training plan and curriculum based on organizational needs, creating literature and materials to be used in the training program, designing exercises to enhance end user training courses, conducting training sessions, and evaluating the results of the training program to determine overall effectiveness of the program.

 

The Technical Trainer must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. 3 years of equivalent work experience.

 

5 years of equivalent work experience.

· Degree in information technology or a computer sciences-related field.

· MCT (Microsoft Certified Trainer) Certification.

· Experience assessing training needs.

· Experience developing, implementing, and evaluating training programs for a large organization.

· Experience planning and preparing instructional courses and deploying training programs for trainees in single and groups.

· Knowledge of modern training techniques and tools in technical subjects.

· Strong working knowledge in Microsoft Office365 Suite of Products including, but not limited to Microsoft Teams and OneDrive.

· Expert in Windows 11 and Microsoft Edge.

· Apple iOS and Android.

· Familiar with Microsoft SharePoint 365 OnPrem/Online.

· Knowledge of key-end user scenarios and technical architecture for Office365, Teams, SharePoint, and other Office 365 products.

· Skilled in planning, coordinating, and leading training programs.

· Ability to analyze target audience and to present ideas in user-friendly language.

· Excellent writing and grammatical skills.

· Ability to present complex data in clear, concise text.

· Proficient with Microsoft Office Suite or related software.

 

 

Prepare technical training programs according to organizational requirements.

· Assist in design of computer-based and multimedia curriculum and determining course content according to objectives.

· Create training materials (course outlines, background material, instructional materials, training aids, presentations, worksheets, etc.) Produce training schedules and announcements.

· Determine system utilization requirements by researching and testing systems.

· Conduct training sessions, webinars, workshops etc., Keep and report data on completed courses, issues, etc.

· Observe and evaluate results of training program to determine overall effectiveness of program.

· Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.

· Ensure the quality and consistency of course content throughout a course life cycle.

· Identify areas where departments can make more effective use od SharePoint, Teams, and Office365

· Provide support for end user applications as needed.

 


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