Technical Trainer

Position : Technical Trainer
Location : Lawrenceville, GA 30046 (Onsite)
Duration : Long-Term Contract.

JD :-

Position Description:

The Technical Trainer will be responsible for developing and deploying a technical training program for The Client employees based on the software, systems, and equipment utilized within our organization. The responsibilities of the Technical Trainer will include developing a training plan and curriculum based on organizational needs, creating literature and materials to be used in the training program, designing exercises to enhance end user training courses, conducting training sessions, and evaluating the results of the training program to determine overall effectiveness of the program. The Technical Trainer must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. Additionally, they must be an excellent communicator and be able to explain complex subjects in a clear and interesting way.

Minimum Experience and/or Qualifications:

• CTT+ (Certified Technical Trainer) Certification
• 3 years of equivalent work experience.

Preferred Experience and/or Qualifications:

• 5 years of equivalent work experience.
• Degree in information technology or a computer sciences-related field.
• MCT (Microsoft Certified Trainer) Certification.
• Experience assessing training needs.
• Experience developing, implementing, and evaluating training programs for a large organization.
• Experience planning and preparing instructional courses and deploying training programs for trainees in single and groups.
• Knowledge of modern training techniques and tools in technical subjects.
• Strong working knowledge in Microsoft Office365 Suite of Products including, but not limited to Microsoft Teams and OneDrive.
• Expert in Windows 11 and Microsoft Edge.
• Familiar with Mobile User Interfaces: Apple iOS and Android.
• Familiar with Microsoft SharePoint 365 OnPrem/Online.

Responsibilities:

• Prepare technical training programs according to organizational requirements.
• Assist in design of computer-based and multimedia curriculum and determining course content according to objectives.
• Create training materials (course outlines, background material, instructional materials, training aids, presentations, worksheets, etc.) and classroom agendas.
• Produce training schedules and announcements.
• Determine system utilization requirements by researching and testing systems.