Head of Digital Product Design

1 day ago

Irving TX, United States OneMain Financial Full time

One of our critical and highly visible initiatives is building and scaling industry-leading lending digital and omni channel applications and experiences for our customers.
Our product team works on the forefront of these initiatives, guiding teams and processes to create new experiences for our customers across a wide variety of digital and branch touchpoints, experiences, and channels. We collaborate in a customer-centric environment where decisions impact effective and responsible platform design and functionality which make our products better for millions of customers.
If you're passionate about product development, driven to deeply understand customer needs and how to align a team to meet those needs, we want to hear from you. As the Lead Product Manager in the Originations product lane, you will play a key role in OneMain Financials’ success in creating strategies across various digital channels to maximize brand awareness to drive qualified prospects into engaging product offerings on desktop and mobile experiences. Manage the product roadmap using business intelligence, VOC and analytics to prioritize epics & user-stories.
Prioritize efforts in partnership with business and technology stakeholders, influence teams to align and execute.
Partner with analytics and BI team members to perform in-depth analysis on customer behavior. Substantiate gaps and opportunities in the customer experience with quantitative & qualitative data.
Work closely with UX practice to drive and employ best-practices and design thinking to ensure best-in-class experiences are baked into all customer-facing deliverables.
Present product plans & roadmaps to cross-organizational stakeholders, executive leaders, and peers to demonstrate performance awareness and thought leadership.
Must have financial Originations experience in a B2C environment
5-7 years of product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Experience working in agile operating models.
Analytical mindset: ability to turn findings from data into executable plans that meet business objectives.
Working with distributed teams and using agile delivery tools (i.e. 5+ years of financial industry experience.
Demonstrated experience working with lending products, understanding of platform functionality, processing flows, APIs/data transmission technology, and/or new business integration services.
Experience leading scrum team(s) through an end-to-end program of work via SDLC.
Proficient in writing detailed user-stories and acceptance criteria.
Proven track record improving conversion rates for top-of-funnel digital experiences for web and mobile environments.
Experience in ideating concepts, evaluating, building, delivering and iterating digital products.
Strong relationship building, prioritization and influencing skills.
Technology experience within the financial services industry.
Experience communicating in written and verbal formats with senior executive-level leaders.
Bachelors degree in technology, analytics, finances or related field. Target base salary range is $125k - $155k, which is based on various factors including skills and work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid holidays (7 days per year, based on start date)

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