Operations Support Representative

1 month ago


Fort Mill York County SC, United States OneMain Financial Full time

OneMain Financial is currently seeking qualified candidates to fill the open Operations Support Representative Intermediate role with the Brightway Cards Operations Support team in our Fort Mill, SC Service Center. This position will provide administrative support including account review, handling questions from agents or Supervisors / Department Manager and interaction with Internal and External customers. Process various accounts status updates requested by front line operations
Ensuring compliance, operational risk controls in accordance with regulatory standards, and policies
Review and decision accounts adhering to published procedures
Communicate with various departments on various account related topics
Researching a variety of account related issues
Work with management on various remediation projects
Operational Support/Customer Service experience.
Ability to work independently and efficiently under aggressive deadlines, while supporting the achievement of both individual and team level goals.
Financial Services and Lending background
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. 
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances 
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid sick leave as determined by state or local ordinance, prorated based on start date 
Paid holidays (7 days per year, based on start date) 



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