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2 months ago
At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate.
Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
~ Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Provides structured feedback with examples.
Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.
~ Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.
~ QUALITY/SAFETY ESSENTIAL FUNCTIONS
~ Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.
Responsible for stocking exam rooms, taking inventory, and ordering supplies.
~ Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Develops skills of team members and continually assists with improving skills, performance and outcomes. Offers innovative solutions through participation in performance improvement activities.
~ WORK EXPERIENCE
~ Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline
RMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists OR
CMA - National Certified Medical Assistant (NAHP) OR
CMA - National Certified Medical Assistant (NCCT) OR
CMA - National Certified Medical Assistant (NHA) OR
CAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) OR
CCMA - National Certified Clinical Medical Assistant (NHA) OR
EMT - Emergency Medical Technician - State Certification AND
CPT - Phlebotomy Technician Certification
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
~ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
~ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
~ Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
~ Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
~ Proficient in computer skills for documentation and work-related purposes
~ Completes required continuous training and education, including department-specific requirements. Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
~ Proficient in computer skills for documentation and work-related purpose
~ TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area No
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist's overall strategy to become one of the nation's leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.
Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.
