AAA Tow and Battery/Light Service Drivers

3 weeks ago

Vallejo CA, United States AAA Northern California, Nevada & Utah Careers Full time

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Benefits Medical, Dental, Vision, wellness program and more
~ Paid Holidays
~ Collaborative Environment AAA will value your contribution to providing exceptional service to our members
~ Tuition Reimbursement Program

.
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles, light service vehicles) and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience.
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Ability to drive a manual/automatic shift vehicle
Education and training. E.: AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience (preferred)
ASE (Automotive Service Excellence) certification(preferred)

Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
#50 hourly with potential to make up to an additional $1,300 per month with quality and productivity incentives.

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