Tow/Light Service Driver

2 weeks ago

Fairfield CA, United States AAA Northern California, Nevada & Utah Careers Full time

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Benefits Medical, Dental, Vision, wellness program and more
~ Paid Holidays
~ Collaborative Environment AAA will value your contribution to providing exceptional service to our members
~ Tuition Reimbursement Program

.
Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation
Education and training. E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Ability to learn new skills through training
Ability to drive a manual/automatic shift vehicle
Customer service skills and the ability to interact with a wide-range of people
Ability to communicate effectively and a strong command of the English language
Basic automotive knowledge
Basic computer knowledge
Bilingual communication skills
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day;
bending, kneeling and stooping as required for service calls. Vehicle recovery sites may be
50 hourly with potential to make up to an additional $1,300 per month with quality and productivity incentives.

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