Patient Service Associate
3 weeks ago
Department/Unit:
HBD - Medicine Gastroenterology
Day (United States of America) Patient Service Associate , Albany, NY
Gastroenterology Office
Work Schedule: Monday - Friday
We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team
The Patient Service Associate provides advanced clerical support and fosters coordination of functions for effective operation and administration of office functions. Demonstrates a high degree of knowledge and competence in our electronic health record and scheduling system. Position Summary:
- Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling.
- Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions.
- Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
- Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
- Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
- Interact with a diverse patient population.
- Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
- Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
- Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.
- Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed.
- Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
- Answer incoming phone calls and direct appropriately to team members
- Conveys professional image by adhering to the established dress code.
- High School Diploma/G.E.D. - required
- 2-3 years office experience or one year of related experience in a medical practice - preferred
- Experience using an electronic health record and Microsoft Office a plus.
- Excellent customer service skills.
- Ability to multi-task in a high patient volume unit.
- Ability to learn and utilize resources.
- Strong time management skills.
- Ability to review information and draw appropriate conclusions.
- Good judgement and ability to problem solve; escalate issues as needed.
- Strong teamwork skills and work ethic.
-
Patient Service Associate
2 weeks ago
New York, United States The Door - A Center of Alternatives, Inc. Full time**Overview**:Founded in 1972, The Door’s mission is to empower young people to reach their potential by providing comprehensive youth development services in a diverse and caring environment. Each year up to 11,000 young people from across New York City come to The Door for health care, legal services, supportive housing, HSE, ESL, tutoring and homework...
-
Patient Service Associate
4 days ago
New York, United States The Door - A Center of Alternatives, Inc Full timeThe Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for over 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth...
-
Client Service Associate/Operations Associate
3 weeks ago
New York State, United States Albany Med Full timeDepartment/Unit: HBD - Medicine Gastroenterology Work Shift: Patient Service Associate , Albany, NY Gastroenterology Office Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced clerical...
-
Patient Service Representative #Full Time
1 month ago
New York, United States 61st Street Service Corp Full time** 61st Street Service Corporation** ** Patient Service Representative #Full Time** New York, NY 10032 **The 61st Street Service Corporation** At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive...
-
Patient Service Representative #Full Time
2 days ago
New York, United States 61st Street Service Corp Full time** 61st Street Service Corporation** ** Patient Service Representative #Full Time** New York, NY 10032 **The 61st Street Service Corporation** At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive...
-
Patient Services Specialist Ii #full Time
1 month ago
New York, United States 61st Street Service Corp Full time**Job Summary**: The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general department information. The Patient Services Specialists are experienced...
-
Patient Services Specialist Ii #full Time
2 days ago
New York, United States 61st Street Service Corp Full time**Job Summary**: The Patient Services Specialist II provides support to the department’s call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general information on the Department of Orthopedic Surgery. In addition to...
-
Patient Access Associate
2 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City, NJPOSITION SHIFT: EveningsPOSITION STATUS: Full-TimeREQ_NUM: Department: Patient Access CityHours Per...
-
Patient Access Associate
3 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City, NJPOSITION SHIFT: EveningsPOSITION STATUS: Full-TimeREQ_NUM: Department: Patient Access CityHours Per...
-
Patient Access Associate
2 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City, NJPOSITION SHIFT: VariesPOSITION STATUS: Full-TimeREQ_NUM: Department: Patient Access CityHours Per Week...
-
Patient Access Associate
3 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City, NJPOSITION SHIFT: VariesPOSITION STATUS: Full-TimeREQ_NUM: Department: Patient Access CityHours Per Week...
-
Patient Service Associate
4 weeks ago
New Scotland, United States Albany Med Full timeDepartment/Unit: HBD - Medicine Gastroenterology Work Shift: Day (United States of America) Patient Service Associate, Albany, NY Gastroenterology Office Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced...
-
Patient Service Associate
1 month ago
New Scotland, United States Albany Med Full timeDepartment/Unit: HBD - Medicine Gastroenterology Work Shift: Day (United States of America) Patient Service Associate, Albany, NY Gastroenterology Office Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced...
-
Patient Care Associate
3 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City,NJPOSITION SHIFT:NightsPOSITION STATUS:Full-TimeREQ_NUM:Department: 6 HarmonyHours Per Week 37.5Holidays...
-
Patient Care Associate
3 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City,NJPOSITION SHIFT:NightsPOSITION STATUS:Part-TimeREQ_NUM:Department: 5 HarmonyHours Per Week 24Holidays...
-
Patient Care Associate
2 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City,NJPOSITION SHIFT:NightsPOSITION STATUS:Part-TimeREQ_NUM:Department: 5 HarmonyHours Per Week 24Holidays...
-
Patient Care Associate
2 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City,NJPOSITION SHIFT:DaysPOSITION STATUS:Full-TimeREQ_NUM:Department: 4 HarmonyHours Per Week 37.5Holidays...
-
Patient Care Associate
2 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City,NJPOSITION SHIFT:NightsPOSITION STATUS:Full-TimeREQ_NUM:Department: 6 HarmonyHours Per Week 37.5Holidays...
-
Patient Care Associate
3 weeks ago
New York, New York, United States AtlantiCare Regional Medical Center Full timeAtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City,NJPOSITION SHIFT:NightsPOSITION STATUS:Full-TimeREQ_NUM:Department: 7 HarmonyHours Per Week 37.5Holidays...
-
Patient Service Associate
2 weeks ago
New York, United States Albany Medical Center Full timeDepartment/Unit: Counseling/Behavioral Work Shift: Day (United States of America)Patient Service Associate, Albany, NY Counseling & Behavioral Health Office Work Schedule: Monday – Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides...
