Medical Clinic Phone Scheduler

4 weeks ago

Camden NJ, United States Cooper University Health Care Full time

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.

Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned.

Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.

Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits.

Responsible for the integrity of pre-registration to include accurate health care coverage(s).

Escalate operational, provider, or patient complaints along with other critical matters to leadership.

Knowledge of medical insurance and billing processes.

2-3 years in medical or office setting.

Outstanding organizational skills, typing 35-45 WPM, medical transcription required

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