Clinical Applications Instructional Designer

3 weeks ago

Brentwood TN, United States Premise Health Full time

Healthcare Without Rival
Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. 


Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations. 


We are currently looking for a CAD Instructional Designer  to join our team. The primary responsibility of this position is to develop training material, modify/improve current curriculum, and work with stakeholders on process improvements for various clinical applications support by CAD. This includes the creation of learning content that will be delivered in person or virtually via LMS, facilitating new processes/upgrades, and participating in designing workflows. Instructional Designers will also collect and report on valuable feedback from trainees.

Creates engaging technical education training content
Collaborates with team to develop skills enhancement training
Tests lesson plans and training environment build
Ensures training materials are up-to-date, making updates as needed
Administers post-live refresher, optimization, and skills-enhancement application training
Provides support and troubleshoots issues that arise in the training environment
Assists with application “Super User” Programs
Secures training rooms, workstations, printers, projectors and screens, barcode scanners, and other equipment needed for classroom training as required.
Creates scalable training solutions
Works with team to create a series of refresher training classes to be implemented immediately following go-lives
Plans and executes a successful training program to be implemented after a system go-live
Assesses risks and issues associated with the training program
Bachelor’s degree in a related field preferred.
Certification in Epic Systems applications is a strongly desired (Ambulatory, Curriculum Development, Access, etc.).
2 - 4+ years of experience in a technical training compacity.
~ Experience in training Epic enterprise implementation environment.
~ Healthcare experience preferred (clinical documentation, front desk/registration documentation, and ambulatory clinic setting).
~ Experience in training clinical applications
~ Experience with project management, adult education, and curriculum delivery.
~ Experience with Adobe Captivate and HealthStream is a plus.

Ability to quickly adapt to changes in the curriculum and the training environment.
Comfort using computers and the ability to quickly master new software programs.
Proficiency in Microsoft applications (Excel, PowerPoint, and Word)
Ability to lead others and to communicate the importance of training to all stakeholders
Uses critical thinking skills to support educational implementations
Facilitates staff education regarding software applications
Identifies opportunities for process improvement in support of operational initiatives
Ability to develop and adhere to time schedules in order to meet project deadlines
Interpersonal skills to function well in administrative, management, and patient care environments.
Ability to work effectively with staff that have a wide range of seniority.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you. we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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