Technical Support Specialist
2 weeks ago
Join Us Seeking passionate individuals to join our dynamic team, working with top-tier clients. If you're enthusiastic and driven, we want you to make a difference with us Open to work remotely from locations near Boston, Portland (OR), or Denver Strictly W2 Contract having experience range 3-7 years only. Responsibilities Technical Support: Respond to support requests through multiple channels and following documented processes. Document support interactions in a company-wide case management system. Advance unresolved issues to senior staff. Research, verify, and document product defects. Manage personal backlog of support requests. Manage customer and partner expectations by providing updates on progress. Internal Support: Participate in product BETA programs and product testing events organized by the product division development teams. Remain informed on improvements in supported products in relevancy to the ENI industry. Support the fundamental development of knowledge base quality. Influence product management and product development to make improvements. Minimum Qualifications Bachelor's in Engineering or related. 3 years of ENI industry experience. Proficiency or familiarity using Civil 3D software in a production environment. Customer Support and Troubleshooting Experience.
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Technical Support Specialist
4 days ago
Boston, United States Gunder Full time**Gunderson Dettmer** **Technical Support Specialist** **IT - Boston, MA - Full Time** **Gunderson Dettmer** is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With more than 400 attorneys in ten offices - from Silicon Valley to Singapore - we innovate for innovators, accelerate...
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Technical Support Specialist
1 month ago
Boston, United States Coverys Full timeThe Technical Support Specialist’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give...
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Laboratory Support Specialist
5 days ago
Boston, United States Mentor Technical Group Full timeMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices...
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Laboratory Support Specialist
3 days ago
Boston, United States Mentor Technical Group Full timeJob DescriptionJob DescriptionMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and...
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Laboratory Support Specialist
4 days ago
Boston, United States Mentor Technical Group Full timeMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices...
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IT Technical Support
1 month ago
Boston, United States AstraZeneca Full time**IT Technical Support** **Introduction to Role**: Join us at AstraZeneca, a place where innovation meets technology to impact patients and ultimately save lives. We are currently seeking an IT Technical Support specialist to join our Enterprise Technology Services (ETS) team. This team is responsible for all Infrastructure, Security, IT Operations and all...
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Technical Support Specialist
1 month ago
Boston, United States Planet Technology Full timeHelpdesk Specialist- Tier 2Onsite in Boston, Contract- Potential for extension and/or conversionPreferred: Entry-Level position, Related bachelor's degree, some experience in desktop & AV support Must Haves:1-3+ years of experience of end-user support experience or recent college graduate in Computer Science or a related fieldExperience with Windows 10...
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Technical Support Specialist
1 month ago
Boston, United States Planet Technology Full timeHelpdesk Specialist- Tier 2Onsite in Boston, Contract- Potential for extension and/or conversionPreferred: Entry-Level position, Related bachelor's degree, some experience in desktop & AV support Must Haves:1-3+ years of experience of end-user support experience or recent college graduate in Computer Science or a related fieldExperience with Windows 10...
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Technical Support Specialist
3 weeks ago
Boston, United States Planet Technology Full timeHelpdesk Specialist- Tier 2Onsite in Boston, Contract- Potential for extension and/or conversionPreferred: Entry-Level position, Related bachelor's degree, some experience in desktop & AV support Must Haves:1-3+ years of experience of end-user support experience or recent college graduate in Computer Science or a related fieldExperience with Windows 10...
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Clinical Support Specialist
3 days ago
Boston, United States Mentor Technical Group Full timeJob DescriptionJob DescriptionMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and...
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IT Support Specialist
23 hours ago
Boston, United States Roessel Joy Full timeJob Description Roessel Joy has partnered with a growing organization located in Boston, MA to seek out an IT Support Specialist. The IT Support Specialist is responsible for providing first-level phone and email support on various technical issues involving hardware and software. In this position, you will be the first line of support. You will handle...
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Senior Technical Support Specialist Revit
4 days ago
Boston, Massachusetts, United States Autodesk Full timeJob Requisition ID #24WD77909Position OverviewJoin Autodesk as a Senior Technical Support Specialist for our Architecture, Engineering, and Construction (AEC) community. You'll be at the forefront of our software, providing solutions, guidance, and troubleshooting assistance. Reporting to the Technical Support Manager, you'll manage customer issues across...
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Production Support Specialist
2 weeks ago
Boston, United States UST Full timeEnd User Support SpecialistAssociate III - Production Support, On-Site Opportunity You Are:We are looking for a skilled End User Support Specialist to provide Level 1.5 support for end-users in the US region. The successful candidate will be responsible for resolving technical issues and providing assistance to ensure smooth IT operations. The...
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Production Support Specialist
2 weeks ago
Boston, United States UST Full timeEnd User Support SpecialistAssociate III - Production Support, On-Site Opportunity You Are:We are looking for a skilled End User Support Specialist to provide Level 1.5 support for end-users in the US region. The successful candidate will be responsible for resolving technical issues and providing assistance to ensure smooth IT operations. The...
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Production Support Specialist
1 week ago
Boston, United States UST Inc Full timeEnd User Support Specialist Associate III - Production Support, On-Site Opportunity You Are: We are looking for a skilled End User Support Specialist to provide Level 1.5 support for end-users in the US region. The successful candidate will be responsible for resolving technical issues and providing assistance to ensure smooth IT operations. The...
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Production Support Specialist
2 weeks ago
Boston, United States UST Full timeEnd User Support SpecialistAssociate III - Production Support, On-Site Opportunity You Are:We are looking for a skilled End User Support Specialist to provide Level 1.5 support for end-users in the US region. The successful candidate will be responsible for resolving technical issues and providing assistance to ensure smooth IT operations. The...
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Technical Specialist, HLA
2 weeks ago
Boston, United States Brine Group Staffing Solutions Full timeTechnical Specialist, HLA Location: Boston Teaching Hospital Day shift. No weekends and no holidays. Salary range: $40/hr high $50s/hr. The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position reports to the HLA lab Technical Director and is responsible for compliance, quality assurance and...
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Production Support Specialist
1 week ago
Boston, United States UST Inc Full timeEnd User Support Specialist Associate III - Production Support, On-Site Opportunity You Are: We are looking for a skilled End User Support Specialist to provide Level 1.5 support for end-users in the US region. The successful candidate will be responsible for resolving technical issues and providing assistance to ensure smooth IT operations. The...
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Technical Specialist, HLA
1 month ago
Boston, United States Brine Group Staffing Solutions Full timeTechnical Specialist, HLALocation: Boston Teaching HospitalDay shift.No weekends and no holidays.Salary range: $40/hr – high $50’s/hr.The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position reports to the HLA lab Technical Director and is responsible for compliance, quality assurance and...
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Technical Specialist, HLA
2 months ago
Boston, United States Brine Group Staffing Solutions Full timeTechnical Specialist, HLALocation: Boston Teaching HospitalDay shift.No weekends and no holidays.Salary range: $40/hr – high $50’s/hr.The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position reports to the HLA lab Technical Director and is responsible for compliance, quality assurance and...