IT Solutions Architect

4 weeks ago

Palo Alto CA, United States TechMD Full time

At TechMD, we believe that happy employees lead to a better work environment, which in turn leads to a better experience for our customers. We’re constantly working to improve company culture, whether it’s through company-wide events or smaller, day-to-day things. We also have exciting opportunities for employees to get involved in the community, through volunteering and fundraising initiatives.

Job Description

This is a remote position.

About Us

At TechMD, we believe that happy employees lead to a better work environment, which in turn leads to a better experience for our customers. We’re constantly working to improve company culture, whether it’s through company-wide events or smaller, day-to-day things. We also have exciting opportunities for employees to get involved in the community, through volunteering and fundraising initiatives.

Position Overview

The Solutions Architect is responsible for working with TechMD account managers

and customers to collect requirements for projects and develop engineering

solutions and proposals. Solutions Architects present and explain various

technologies to customers, guide them through requirements gathering, and

formulate a solution consisting of hardware, software, licensing, and engineering

services. Solutions Architects are responsible for creating scopes of work and task

lists for various types of projects in support of these solutions.

Primary Responsibilities

• Meets with TechMD’s customers, collecting requirements for infrastructure

solutions.

• Presents and explains technologies to customers, guides them through

requirements gathering and formulates a solution consisting of hardware,

software, licensing, and engineering services.

• Develops engineering solutions for sale to TechMD customers.

• Works with Account Manager and Sales Team to develop customer

relationships and solutions to assist in the sales process.

• Creates high level solutions designs/architecture and presents to customers.

• Creates Bills of Materials & Configurations for solutions.

• Develops Professional Services Pricing.

• Writes Statements of Work and Proposals.

• Create scope of work and task lists for various types of projects in support of

these solutions.

• Mentors other engineers and technicians in emerging technologies.

• Provides technical leadership and consulting around next generation

technologies

Requirements
  • Bachelor’s degree or equivalent experience and/or military experience

  • 5+ years of architecting and implementing IT solutions

  • Comfortable leading group presentations, solution demonstrations, and whiteboard sessions

  • Strong sales acumen and technical sales expertise

  • Strong written and verbal communication skills

  • Technical Requirements include:

  • Experience in cloud infrastructure (Microsoft 365, Azure, AWS)

  • 5+ years’ Experience in network routing and switching (Cisco, Extreme, Aruba)

  • 5+ years’ Experience with enterprise security products (Sonicwall, Meraki, Palo Alto, Sophos)

  • Extensive knowledge in server hardware and virtualization (VMware, Hyper-V)

  • Backup, Disaster Recovery, and Business Continuity experience desired
· 401k with match

· Generous paid leave policies

· Life Insurance coverage

· Performance-based incentive compensation

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