District Sales Manager
1 month ago
Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. The District Sales Manager (DSM) provides leadership, strategic planning and monitors all sales activities of Territory Managers (TMs) for assigned districts to ensure the team achieves maximum profitability and growth in line with the Company’s vision and goals. The DSM establishes and jointly builds strategic plans with Regional Sales Vice President to increase sales revenues from current clients and new client acquisitions.
Establish sales objectives by forecasting and developing annual sales quotas for districts and territories.
Work closely with TMs (territory managers) to project expected sales volume and profit for existing and new properties.
Assign and/or reassign accounts as necessary.
Spearhead the recruitment, motivation, development of TMs (territory managers) for the assigned district and instill a culture of accountability, performance-based management, teamwork, and other best practices to achieve the goals of the organization.
Coach and develop TMs (territory managers) in balancing the delivery of high productivity, quality and customer service.
Participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary.
Promote continuous training and development of associates.
Work directly with the TMs (territory managers) and customers in the field by assisting on sales calls while providing constructive feedback to further develop the skill sets of each TMs (territory managers).
Oversee training and educational programs for TMs (territory managers).
Work with all operating divisions that support the sales organization to create and ensure a collaborative work environment.
Increase sales through account penetration by analyzing current sales and volume, planning sales calls and following up.
Phocas, GForce, and Salesforce.com) and sales training resources to effectively target new prospects and opportunities.
This may include advance notification to Merchandising changes, increased or decreased product movement, new business, changes in proprietary product or other related information.
Provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery.
Continuously monitor assigned accounts and take corrective action, as needed, to maintain and improve overall customer satisfaction.
Immediately notify the management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct the situation.
Work with accounts receivable to ensure customers pay invoices within agreed-upon terms.
Bachelor’s degree in Sales, Marketing or Business
3 - 5 years of sales management experience in the B2B market segment preferred.
2 - 3 years of field sales experience
Experience in managing a remote sales team is preferred.
Ability to communicate clearly through email and telephone.
Understand team dynamics and works well within a team structure.
Strong understanding of financial concepts, including pricing and forecasting.
Respond promptly to requests for service and assistance as needed.
Reacts well under pressure.
Computer literacy includes maintaining a customer database, internet navigation and use of MS Office (Word, Excel, PowerPoint, Access, and Outlook).
Familiarity with Phocas, Gforce, Box, Salesforce.com and PeopleSoft a plus.
Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
Depending on the assigned territory, the district sales manager may work in a normal office environment or work from a remote home-based office.
This management position demands travel to and from Territory Managers, customers and prospects in the assigned region as needed.
There is overnight travel required as deemed necessary and specifically pertains to company events, district meetings, training sessions, vendor fairs, and client appointments.
May be required to utilize personal vehicles for business travel that may result in long periods of sitting.
Must maintain a valid driver's license with a driving record that meets company minimum standards for travel throughout the assigned district to service customers and call upon prospects.
If working remote, you must have required software to ensure timely communications and have a dedicated workspace free of any distractions and participate in customer or conference calls in a business-friendly environment.
This position may require evening and weekend work depending on customer needs.
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