Clinical Support Tech I

4 days ago


Chapel Hill NC, United States UNC Health Care Full time

Description A Clinical Support Tech I (CST I) is needed in the General Medicine Unit (7 Bedtower). The CST I is a dual role of a Nursing Assistant I and Health Unit Coordinator. 

7 Bedtower is a 15 bed unit for acute patients to be admitted with a variety of diagnoses and multiple co-morbidities within the department of medicine. On this unit, staff will utilize holistic nursing care through the multi-disciplinary approach which is key to providing quality patient outcomes. 7 Bedtower leadership will provide individual growth opportunities to teammates by gaining insight on their professional interests and goals. working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position requires the ability to attend the required week long hospital orientation offered every two weeks. 
Wednesday - 8am to 10am Online & in person from 1pm to 5 pm; Thursday and Friday - Virtual 
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers


Basic Life Support (BLS) for Healthcare Provider certification
One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Legal Employer: Entity: UNC Medical Center

Organization Unit: 7 West Heart & Vascular
Work Type: Full Time

63 per hour (Hiring Range)

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.



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