Field Services Technician

2 weeks ago

Chicago IL, United States Johnson Controls Full time

As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.

Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year
Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
Dedication to safety through our Zero Harm policy

We are seeking for this role a field services technician to assist and support other team members in commissioning and after sales service. Check in with Manager after the end of each workday while in the Field
Use Time Clocks in the plant and ADP app when in the Field to account for daily times.
Ensure all excess materials used for each job are listed properly and documented.
Assist on job sites with other JCI/Silent-Aire Field Technicians as needed.
Answer all office emails/calls in a timely manner.
Check in as needed to ensure Manager or Field Supervisor are aware of your status.
Secure parts and tools needed throughout the day for various jobs as required.
Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue.
Consult Manager or Field Supervisor in times of uncertainty.
Give training to Field Service Technician – Level 1 and support as needed.
Follow all company policies and lead by example. Respect and strictly adhere to the non-disclosure policies, on the jobsite and away.
Maintain all safety equipment at all times.

Bust be a registered apprentice in Electrical or HVAC
Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution
General knowledge of HVAC and mechanical systems
Understand OHMS Law and able to use a multi-meter to read voltage, resistance values
Ability to read, understand and work from mechanical drawings
Must possess valid passport/driver’s license
Proven planning, organizational, problem solving, decision–making, supplemented with a practical aptitude
Experience working in Industrial, Manufacturing Facilities and/or Field environments
Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)
Open to travel domestically as needed

Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson
Experience working in highly sensitive and/or mission critical facilities

Must be able to drive to local job site locations
On-call and overtime hours as needed
Personal Protective Equipment (PPE)
Willingness to travel to customer locations (domestic and international)

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