Head of Product, Technical

2 weeks ago

Irvine CA, United States Comcast Corporation Full time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Technical Platform Product Manager to join our growing Product & Technology team. Reporting to the Senior Director of Product, the Sr. Platform Product Manager will be responsible for multiple facets of the Xumo Enterprise Syndication onboarding and support workflow for existing and new platform partners. This includes evaluating and understanding partner specs around content feed and EPG metadata ingestion. Xumo, a joint venture between Comcast and Charter, was formed to develop and offer a next-generation streaming platform on a variety of branded 4K streaming devices and smart TVs. Powered by Comcast’s global technology platform, Xumo devices and services feature an entertainment experience designed to make it easy for consumers to find and enjoy their favorite streaming content through a world-class user interface and voice search, and for partners to meaningfully connect and engage with millions of consumers. Position is office based in Irvine, CA- 4 days/week & 1 day/week remote .
Bachelor’s degree in a related field, such as Computer Science, or related technology certification
Minimum of five (5) years of planning, developing and delivering video and EPG metadata integrations
Minimum of five (5) years of relevant experience with OTT video streaming technologies (HLS/DASH/DRM) and cloud infrastructure
Strong process and systems background with knowledge and experience in agile development/project methodologies

Experience in Television/Broadcast/FAST, Media, Technology, or related field
Familiarity with video ad insertion technologies in TV or streaming media solutions
Experience with content metadata solutions such as Gracenote TMS
Experience with Content Management and/or Asset Management Systems
Proficiency with relational databases, performing SQL queries, and other querying tools
Proficiency with Jira or similar product management tools


In this role, you will play a crucial role in managing and supporting the Xumo Enterprise distribution platform business unit
As a key contributor to our organization, you will collaborate with cross-functional teams to deliver best-in-class solutions that improve our platform customers’ viewing experience
Generate product strategy and execution that will drive the success of our streaming services from content feed and EPG metadata acquisition through to monetization and outbound delivery
collaborating and communicating with external Platform Partners on their integration progress
close supervision of budget and related costs associated with video and other infrastructure for the integrations
video, content, and ad operation support, to include replication and deployment of existing architecture and workflows
coordinating business as usual support with various internal groups, ensuring minimal impact on platform partners
Take ownership of the platform onboarding process, from introduction to launch, and ensure that all integration requirements meet quality standards and are delivered on time and within budget
Exceptional organization skills will be necessary as this role will closely liaise with Project Management Office
Use data and analytics to inform platform partner onboarding and support decisions and continuously improve the video playback experience for our platform partner viewers
Stay up-to-date with the latest developments in technology and use your knowledge to identify opportunities for leveraging new technologies in video and EPG metadata delivery
Communicate integration updates and progress to key stakeholders, including senior leadership, and solicit feedback to improve our integration process continually
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Comcast is an EOE/Veterans/Disabled/LGBT employer.

We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Product Development; Video Content; Product Management; Video Streaming
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Bachelor's Degree
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