IT Field Service Technician

2 weeks ago

Charlotte NC, United States Axiom Technologies Full time

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Roles and Responsibilities: Publish Floor Walk report with incident and service request details.

  • Assist users in logging incidents and requests.
  • Publish comms room and meeting room health check reports by updating recent photos of comms room devices and cabling in the
report.
  • Ability to manage VIPs whenever required.
  • Installs, fully configures, and supports a range of operating systems and applications.
  • Answers customers’ questions and resolves problems regarding the supported suite of applications.
  • Assists in resolving various connectivity issues onsite.
  • Coordinates schedules with team members to ensure coverage during business hours and for 24-hour On-call resolution.
  • Must have experience in troubleshooting Video Conferencing units.
  • Expertise in troubleshooting desktop issues.
  • Manage the Comms Room.
  • Telephony and Network port patching
  • Ability to troubleshoot complex desktop issues.
  • Provides hands and feet support for network, servers related faults.
  • Provide support to IT-related issues for medical devices and equipment.
  • Printer support and troubleshooting.
Provide comprehensive support for laptops, desktops, printers, telephony devices, and AV equipment. Prioritize user issues based on criticality. Record every interaction with end users in the ticketing system, ensuring accurate classification of Configuration Items (CIs), Categories, and Subcategories. Utilize Knowledge Base articles, create new ones as needed, or request their development. As a first line of IT contact with users, report any bugs, issues, or common problems to leads or managers to improve user experience. Share innovative ideas for opportunities to automate or streamline processes. Manage disposal of outdated IT equipment in compliance with regulations. Oversee asset stock management and tracking. Support Mac devices and ensure IT infrastructure compatibility. Deliver IMACD (Install, Move, Add, Change, Dispose) support. Coordinate corporate mobile device support. Handle installations, configurations, upgrades, and troubleshooting of OS/software. Manage information systems security and asset inventory. Respond and report urgently to outages or high-impact incidents. Collaborate with cross-functional teams to ensure the highest uptime. Strictly adhere to defined Service Level Agreements (SLAs). Qualifications: Proven experience in IT field services, preferably in an enterprise-level organization. Strong technical skills with hardware and software, including Windows and Mac. Excellent problem-solving and customer service skills. Relevant IT certifications (e.g., A+ Hardware certification) or a degree in IT, Computer Science, or a related field. Proficiency in English and local languages In-depth knowledge of: Excellent communication Skills Be able to attend escalations for the team. Proactive floor walks on every site visit. Should be available in traveling between multiple sites in a 30-mile radius of each other Experience in the medical field is preferred but not compulsory Have a car to travel to spoke sites What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com.

  • Field Service Copier Technician Manager

    1 day ago

    Charlotte, NC, United States Morris Business Solutions Full time

    Morris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? We're seeking a highly skilled and experienced Field Service Technician Manager to join our team and lead the way in delivering top-notch technical support! The successful...

  • Field Service Copier Technician Manager

    1 day ago

    Charlotte, NC, United States Morris Business Solutions Full time

    Morris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? Do you thrive in a fast-paced environment, diagnosing and resolving complex copier issues? We're seeking a highly skilled and experienced Field Service Technician Manager to...

  • Field Service Technician

    3 days ago

    Charlotte, United States Ethos Full time

    **Field Service Technician** - **Competitive Base Salary, Excellent Benefits and Bonus Package! **_ We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommendations for the Product Development...

  • Field Service Technician

    3 weeks ago

    Charlotte, United States RemX Full time

    Seeking a Field Service Tech in Charlotte, NC for a leading air compressor service provider. Candidate must have rotary screw compressor, refrigerated dryer, electrical troubleshooting and field service experience. PLC experience preferred. Must have clean driving record.$23-$35 hourly BOE. The Compressed Air and Vacuum Systems Service Technician serves as...

  • Field Service Technician

    2 days ago

    Raleigh, NC, United States Food Management Search Full time

    Job Title: Field Service Technician Location: Raleigh, North Carolina Salary: $65-75K plus bonus Job Summary of the Field Service Technician: We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement...

  • Field Service Technician

    4 weeks ago

    Charlotte, United States RemX | The Workforce Experts Full time

    Seeking a Field Service Tech in Charlotte, NC for a leading air compressor service provider. Candidate must have rotary screw compressor, refrigerated dryer, electrical troubleshooting and field service experience. PLC experience preferred. Must have clean driving record.$23-$38 hourly BOE. --OT, full benefits, company vehicle, paid travel!The Compressed Air...

  • Field Service Copier Technician Manager

    2 days ago

    Charlotte, NC, United States Morris Business Solutions Full time

    Morris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? Do you thrive in a fast-paced environment, diagnosing and resolving complex copier issues? We're seeking a highly skilled and experienced Field Service Technician Manager to...

  • Air Compressor Field Service Technician

    3 weeks ago

    Charlotte, United States Pattons Full time

    Job DescriptionJob DescriptionAbout UsSince 1945, Pattons has supplied the most efficient, reliable, and technologically advanced compressed air systems to industries throughout the Southeast. We joined the ELGi Equipments Ltd. family of companies in 2012 with ambitions for dramatic growth. By investing in talent and technology, we are poised for significant...

  • Field Service Technician/Field Service Application Technician

    4 days ago

    Raleigh, NC, United States TeleWorld Solutions Inc Full time

    TeleWorld Solutions is seeking a Field Technician for our team! TeleWorld Solutions is a strategic wireless engineering and consulting firm offering network operators, OEMs and tower companies turnkey design, optimization, network dimensioning and deployment services. With the experience of hundreds of thousands of successful implementations, including...

  • Field Service Copier Technician Manager

    3 days ago

    Charlotte, United States Morris Business Solutions Full time

    Morris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? Do you thrive in a fast-paced environment, diagnosing and resolving complex copier issues? We're seeking a highly skilled and experienced Field Service Technician Manager to...

  • Field Service Copier Technician Manager

    4 days ago

    Charlotte, United States Morris Business Solutions Full time

    Morris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? Do you thrive in a fast-paced environment, diagnosing and resolving complex copier issues? We're seeking a highly skilled and experienced Field Service Technician Manager to...

  • Field Service Copier Technician Manager

    3 weeks ago

    Charlotte, United States Morris Business Solutions Full time

    Job DescriptionJob DescriptionMorris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? Do you thrive in a fast-paced environment, diagnosing and resolving complex copier issues? We're seeking a highly skilled and experienced Field...

  • Field Service Copier Technician Manager

    3 weeks ago

    Charlotte, United States Morris Business Solutions Full time

    **Qualifications/Requirements**: - Must have minimum 3 years of technical experience with copiers and other office equipment; Xerox and Kyocera experience is a plus - Manage and lead a team of field service technicians, providing guidance, training and support - Ability to communicate clearly and effectively - Ability to diagnose, problem solve, and...

  • Field Service Maintenance Technician

    4 weeks ago

    Charlotte, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs an Industrial Maintenance Professional (also known as Maintenance Technician, Equipment Repair Specialist), you'll perform expert level break-fix and preventative maintenance, source parts and supplies, optimize maintenance procedures, operate multiple machining operations, and document work performed. You'll also...

  • Critical Power Field Technician

    6 days ago

    Charlotte, United States Concentric, LLC Full time

    The UPS Technician is responsible for servicing, troubleshooting, installing and maintaining Uninterruptable Power Supply (UPS) systems from all manufacturers; both single and three phase, along with batteries and other critical power equipment such Field Technician, Technician, Field Tech, Power, Field, Equipment Maintenance, Manufacturing, Business...

  • Traveling HVAC Field Service Technician

    1 week ago

    Charlotte, United States Melink Full time

    100% NATIONAL TRAVEL (MON-FRI) Company Vehicle/Tools Provided, Company Credit Card for Travel Expenses, Paid Travel/ Training, Achieve Professional Certifications (NEBB), Cell Phone/ Daily Food Allowance, Employee Owned Company- ESOP, Training/ Retention Bonuses, Weekends off, Hotel & Airfare Points are Yours to Keep! The HVAC Field Service Technician role...

  • Automation Controls Field Service Technician

    2 days ago

    Thomasville, NC, United States Accentuate Staffing Full time

    Accentuate Staffing is assisting a growing industrial automation company in the Thomasville area who is hiring a Automation Controls Field Service Installation Technician to join their team. This role requires daily travel to new jobsites and at time 100% travel out of town * Install, maintain, and repair industrial equipment at customer sites, including...

  • Automotive Technician Hendrick BMW Northlake

    3 days ago

    Charlotte, United States BMW Dealer Technician Opportunities Full time

    Job Description Your responsibilities will include: • Receiving and carrying out Repair Orders as dispatched. • Performing diagnostic services and troubleshooting to determine repair needs. • Providing labor, time, and parts estimates for repair services. • Performing high quality and efficient repair services for various automotive systems,...

  • Automotive Technician Hendrick BMW Northlake

    3 days ago

    Charlotte, North Carolina, United States BMW Dealer Technician Opportunities Full time

    Job DescriptionYour responsibilities will include:• Receiving and carrying out Repair Orders as dispatched.• Performing diagnostic services and troubleshooting to determine repair needs.• Providing labor, time, and parts estimates for repair services.• Performing high quality and efficient repair services for various automotive systems, including...

  • Field Technician

    4 weeks ago

    Charlotte, United States OnSight PROS Full time

    Job DescriptionJob DescriptionSalary: $18.00OnSight PROS specializes in providing third-party property condition reporting services for rental properties. Our PROS technicians play a crucial role in documenting the condition of properties at key stages such as move-in, move-out, and periodically throughout the lease term. We pride ourselves on delivering a...